[ProxyVote] The proxy forms presented by Proxyvote show properly, but i cannot click in the voting circles, on Fx

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TimCahill on FIREFOX
2 months ago In ProxyVote
The proxy forms presented by Proxyvote show properly, but i cannot click in the voting circles, on Fx

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Emily Roberts

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2 months ago

Hi there! Thanks for reaching out to ProxyVote support. I understand you can see the proxy forms in Firefox, but the voting circles aren't clickable. Let’s try to get that fixed for you.

First, just to confirm a couple things:
- Which version of Firefox are you using?
- Have you tried accessing ProxyVote on Firefox in a private/incognito window to rule out extensions or cached data issues?
- Are you experiencing this issue only on Firefox or also on other browsers like Chrome or Edge?

In the meantime, here’s a step-by-step you can try:

1. Disable Browser Extensions: Sometimes, certain Firefox add-ons or extensions can block interactive elements. Try disabling extensions, especially ad blockers or privacy tools, and reload the ProxyVote page.

2. Clear Cache and Cookies: Old cached data or cookies may cause page elements to act strangely. You can clear them via:
- Menu > Settings > Privacy & Security > Cookies and Site Data > Clear Data.

3. Test in Private Mode: Open a new Private Window (Ctrl+Shift+P) and navigate to ProxyVote. Private mode disables most extensions by default and uses a fresh session.

4. Update Firefox: Ensure Firefox is up to date. Sometimes, older versions may have compatibility issues.

5. Check for Site Permissions: Click the lock icon next to the URL and ensure Javascript is allowed, as it’s critical for clicking voting circles.

If after these steps the circles are still not clickable, it could be a more technical issue related to Firefox’s handling of certain scripting on the ProxyVote site.

Let me know how these steps go, and if you can share which Firefox version you are on. That way, I can guide you further or explore possible fixes specific to your setup.

Are you currently at a place where you can try the above?

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