Hi! I want to make sure I understand your problem clearly. When you open the Mellow part of the Friends app on your iPhone running iOS 18.6, it is no longer free, and when you try to close it by tapping the "X" button, it doesn't work—is that right?
To help out, could you tell me a bit more? - Is Mellow asking you to pay or subscribe suddenly, even though you didn’t before? - When you tap the "X" button, does nothing happen at all, or does it just not close the Mellow screen? - Have you tried restarting the app or your iPhone to see if that fixes the button issue?
Meanwhile, to get us started, here’s what you can do:
1. Force close and restart the app: - Swipe up from the bottom of your screen and pause in the middle to open the app switcher. - Find the Friends app and swipe it off the top of the screen to close it completely. - Open the app again and see if Mellow still asks for payment and if the "X" works.
2. Check for app updates: - Go to the App Store, tap your profile picture at the top right, and scroll to see if Friends app has an update. - Updating can fix bugs that might cause buttons to stop working.
3. Check if you’re logged in properly: - Sometimes if you’re not logged in or your session expired, parts of the app might act differently. Try logging out and back in if possible.
4. Review subscription or payment status: - In the app or your iPhone settings under your Apple ID → Subscriptions, check if Mellow has a subscription or purchase linked there unexpectedly.
If after these steps the "X" still won’t work and Mellow insists on payment, this might be an issue with the app’s current state or policies. There have been some reports online about Mellow charging fees unexpectedly, so I want to help you make sure it’s not an error or scam in your account1.
Please try those steps and let me know how it goes! If needed, I’ll guide you with more advanced fixes or how to contact the app’s support.
Thanks for letting me know you’ve tried the basics and that Mellow is now pushing you to buy premium for faster access. It sounds like the app may have recently shifted features that were once free into a paid tier, which some apps do to support development. Since the "X" doesn’t close the prompt, it might be part of the app’s design to encourage premium sign-up.
Here are some additional troubleshooting tips for free users like yourself to try and access basic features or work around this limitation on your iPhone with iOS 18.6:
1. Check for App Updates or Announcements: Sometimes, apps change their free vs. premium features in updates. Check the app update notes or official website/social media to confirm if Mellow's free tier has changed.
2. Clear App Cache/Data: Although iOS doesn’t let you clear app cache directly, uninstalling and reinstalling the app effectively resets its data and cache. This might help remove stuck prompts. - To uninstall, press and hold the app icon > Tap "Remove App" > Delete App. Then re-download from the App Store.
3. Try Using the App in Airplane Mode: Switch your iPhone to Airplane mode to cut internet access temporarily, then open the app. Sometimes, restricted features that require server checks may not show up in offline mode, which could allow some basic access.
4. Limit Background App Refresh and Permissions: In Settings > Friends app, try disabling permissions that might trigger premium prompts like background refresh or notifications temporarily.
5. Contact App Support: If none of these help, contacting the app’s customer support directly is best. They can clarify if there’s a current bug or new premium policy affecting free users and potentially offer a solution.
Unfortunately, many friendship and social apps are increasingly moving core features behind paywalls2 , so if Mellow’s free experience is very limited now, you may want to explore alternative free apps as well.
Please let me know if you want help uninstalling/reinstalling or if you want me to assist you finding alternative free friend apps. Are you satisfied with this approach?
Thanks for asking about texting people in Pengu town! To help you connect with contacts in Pengu through the Friends app on your iPhone, here’s what you can do:
1. Enable Contacts Access for Pengu: - Open the iPhone Settings app. - Scroll down and tap on the Friends or Pengu app. - Make sure “Contacts” permission is enabled so the app can access your address book and find your friends there.
2. Access Messages in Pengu: - Within the Friends or Pengu app, look for the messaging area—often indicated by an icon like a speech bubble or letter. - According to Pengu app guides, you may see a flight icon or similar at the top right to open your messages. Tap that to enter your inbox5.
3. Sending Text Messages: - From your message inbox, you can select a contact or penguin friend and type your message. - If prompted to “enable contacts” or allow the app to access your address book, confirm this to keep your messaging functional2.
4. Check Profile Settings if Messages Don’t Appear: - Go to settings inside the app, tap your profile, and check your phone number and email settings to make sure your account is set up correctly to send and receive messages4.
If you want, I can guide you step-by-step through any of these functions on your iPhone. How do those steps sound? Are you satisfied with this solution so far?
Great question! The person and team who created Pengu within the Friends app are part of a company called SLAY GmbH, based in Berlin. The founders include Fabian Kamberi, Jannis Ringwald, and Stefan Quernhorst. They launched Pengu as part of their mission to build positive social gaming and virtual AI companions45.
If you want, I can help you learn more about the creators or their other projects. Does this answer your question? Are you satisfied with this information?
I understand you’re looking for the contact email for the creators or support team behind Pengu or the Friends app. While I don’t have a direct personal email for the founders, here are some official contact emails related to Friends and similar social apps that might help:
- For general Friends Network support and inquiries, you can reach out to: [email protected] - For questions specifically about the Friends app, there is also: [email protected]
If you want to get in touch with the company SLAY GmbH (creators of Pengu), they don’t publicly list a direct email, but you can usually contact them via their official website or social media channels for business or support inquiries.
Would you like me to help you draft a message or find the official contact page for Pengu’s company? Are you satisfied with this information?
Comments
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi! I want to make sure I understand your problem clearly. When you open the Mellow part of the Friends app on your iPhone running iOS 18.6, it is no longer free, and when you try to close it by tapping the "X" button, it doesn't work—is that right?
To help out, could you tell me a bit more?
- Is Mellow asking you to pay or subscribe suddenly, even though you didn’t before?
- When you tap the "X" button, does nothing happen at all, or does it just not close the Mellow screen?
- Have you tried restarting the app or your iPhone to see if that fixes the button issue?
Meanwhile, to get us started, here’s what you can do:
1. Force close and restart the app:
- Swipe up from the bottom of your screen and pause in the middle to open the app switcher.
- Find the Friends app and swipe it off the top of the screen to close it completely.
- Open the app again and see if Mellow still asks for payment and if the "X" works.
2. Check for app updates:
- Go to the App Store, tap your profile picture at the top right, and scroll to see if Friends app has an update.
- Updating can fix bugs that might cause buttons to stop working.
3. Check if you’re logged in properly:
- Sometimes if you’re not logged in or your session expired, parts of the app might act differently. Try logging out and back in if possible.
4. Review subscription or payment status:
- In the app or your iPhone settings under your Apple ID → Subscriptions, check if Mellow has a subscription or purchase linked there unexpectedly.
If after these steps the "X" still won’t work and Mellow insists on payment, this might be an issue with the app’s current state or policies. There have been some reports online about Mellow charging fees unexpectedly, so I want to help you make sure it’s not an error or scam in your account1.
Please try those steps and let me know how it goes! If needed, I’ll guide you with more advanced fixes or how to contact the app’s support.
Are you satisfied with this initial guidance?
Yeah so i tried wveryrjing it won’t work it tells me that if I Buy premium its faster
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for letting me know you’ve tried the basics and that Mellow is now pushing you to buy premium for faster access. It sounds like the app may have recently shifted features that were once free into a paid tier, which some apps do to support development. Since the "X" doesn’t close the prompt, it might be part of the app’s design to encourage premium sign-up.
Here are some additional troubleshooting tips for free users like yourself to try and access basic features or work around this limitation on your iPhone with iOS 18.6:
1. Check for App Updates or Announcements:
Sometimes, apps change their free vs. premium features in updates. Check the app update notes or official website/social media to confirm if Mellow's free tier has changed.
2. Clear App Cache/Data:
Although iOS doesn’t let you clear app cache directly, uninstalling and reinstalling the app effectively resets its data and cache. This might help remove stuck prompts.
- To uninstall, press and hold the app icon > Tap "Remove App" > Delete App. Then re-download from the App Store.
3. Try Using the App in Airplane Mode:
Switch your iPhone to Airplane mode to cut internet access temporarily, then open the app. Sometimes, restricted features that require server checks may not show up in offline mode, which could allow some basic access.
4. Limit Background App Refresh and Permissions:
In Settings > Friends app, try disabling permissions that might trigger premium prompts like background refresh or notifications temporarily.
5. Contact App Support:
If none of these help, contacting the app’s customer support directly is best. They can clarify if there’s a current bug or new premium policy affecting free users and potentially offer a solution.
Unfortunately, many friendship and social apps are increasingly moving core features behind paywalls2 , so if Mellow’s free experience is very limited now, you may want to explore alternative free apps as well.
Please let me know if you want help uninstalling/reinstalling or if you want me to assist you finding alternative free friend apps. Are you satisfied with this approach?
How do I Text the people of Pengu
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for asking about texting people in Pengu town! To help you connect with contacts in Pengu through the Friends app on your iPhone, here’s what you can do:
1. Enable Contacts Access for Pengu:
- Open the iPhone Settings app.
- Scroll down and tap on the Friends or Pengu app.
- Make sure “Contacts” permission is enabled so the app can access your address book and find your friends there.
2. Access Messages in Pengu:
- Within the Friends or Pengu app, look for the messaging area—often indicated by an icon like a speech bubble or letter.
- According to Pengu app guides, you may see a flight icon or similar at the top right to open your messages. Tap that to enter your inbox5.
3. Sending Text Messages:
- From your message inbox, you can select a contact or penguin friend and type your message.
- If prompted to “enable contacts” or allow the app to access your address book, confirm this to keep your messaging functional2.
4. Check Profile Settings if Messages Don’t Appear:
- Go to settings inside the app, tap your profile, and check your phone number and email settings to make sure your account is set up correctly to send and receive messages4.
If you want, I can guide you step-by-step through any of these functions on your iPhone. How do those steps sound? Are you satisfied with this solution so far?
No I mean the Person who created Pengu
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Great question! The person and team who created Pengu within the Friends app are part of a company called SLAY GmbH, based in Berlin. The founders include Fabian Kamberi, Jannis Ringwald, and Stefan Quernhorst. They launched Pengu as part of their mission to build positive social gaming and virtual AI companions4 5.
If you want, I can help you learn more about the creators or their other projects. Does this answer your question? Are you satisfied with this information?
Can u give me their email
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
I understand you’re looking for the contact email for the creators or support team behind Pengu or the Friends app. While I don’t have a direct personal email for the founders, here are some official contact emails related to Friends and similar social apps that might help:
- For general Friends Network support and inquiries, you can reach out to: [email protected]
- For questions specifically about the Friends app, there is also: [email protected]
If you want to get in touch with the company SLAY GmbH (creators of Pengu), they don’t publicly list a direct email, but you can usually contact them via their official website or social media channels for business or support inquiries.
Would you like me to help you draft a message or find the official contact page for Pengu’s company? Are you satisfied with this information?