[Our League] Our league app keeps closing

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David leyland
2 months ago In Our League
Our league app keeps closing

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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2 months ago

Hi! I see your Our League app keeps closing, and that’s definitely something we can look into together. Just to get a better idea, could you tell me when this started happening? Also, does the app close right after you open it, or does it crash after some use?

Meanwhile, a common quick fix is to make sure your app is fully updated since recent updates often fix crashes. Since you’re on Android 10 with WebKit browser, there might also be some cache or data issues affecting the app. Here’s a step-by-step approach to try first:

1. Update the App:
Go to the Google Play Store, search for Our League, and see if there’s an update available. Install any pending updates.

2. Clear Cache and Data:
- Go to your Android device Settings > Apps & notifications > See all apps > Find and tap on Our League.
- Tap Storage & cache.
- Tap Clear Cache first, then Clear Storage/Data (Note: Clearing data may log you out of the app, so keep your login details handy).

3. Restart Your Phone:
After clearing cache/data, restart your device to give the system a fresh start.

4. Reinstall the App:
If the problem persists, uninstall the app completely, then reinstall it from Google Play Store. This often resolves corrupted installation issues.

If you've already tried these steps or the app still crashes after this, please let me know. We can then explore more advanced troubleshooting options, like checking for device storage issues or app permission settings.

Are you okay to try these for now? Let me know how it goes!

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