[Christiana Care Patient Portal] I had an invitation to the portal, and when I tried to register, the link disappeared, and I can't find it anywhere, not in spam or junk mail.

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elizabeth szulc
I had an invitation to the portal, and when I tried to register, the link disappeared, and I can't find it anywhere, not in spam or junk mail.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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5 months ago

Hi there! I understand you received an invitation email to register for the Christiana Care Patient Portal, but the registration link disappeared, and you can’t find it anywhere in your inbox, spam, or junk folder. Let's sort this out together.

First, just to confirm:

1. How long ago did you receive the invitation email?
2. Have you tried searching your email with keywords like "Christiana Care," "Patient Portal," or "registration"?
3. Are you sure the email didn’t get accidentally deleted or moved to another folder?

In the meantime, here’s what you can do step-by-step:

1. Check Your Email Trash or Deleted Items Folder: Sometimes emails can be accidentally deleted. If you find the email there, you can move it back to your inbox and try the link again.

2. Request a New Invitation: Since the link is missing and can expire for security reasons, the best option might be to have Christiana Care resend you a fresh invitation. To do this, you can:
- Visit the Patient Portal self-enrollment page directly: https://christianacare.iqhealth.com/self-enroll/
- Use the self-enrollment form to start the process again.

3. Contact Support: If you can’t get the invitation resent through the portal or the link still does not arrive, the support team can help you finalize your registration or send a new invitation. Please send an email to [email protected] with your full name, date of birth, and a description of the missing link issue so they can assist you promptly.

Would you like me to guide you through the self-enrollment form, or would you prefer contact details for the support team? Let me know how you'd like to proceed!

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