Hello! Thanks for reaching out. I understand you’re using the Rome2Rio app on your Mac and after performing a search, the app proceeds to a blank screen instead of showing results. Let’s see if we can get this sorted out together.

To start, can you tell me if you’re using the Rome2Rio app installed on your Mac, or are you accessing it through a web browser? Also, have you tried any steps already, like restarting the app or your Mac, or clearing cache or cookies if it’s on a browser?

In the meantime, here are some quick steps to try that often help with blank screen issues:

1. Restart the app:
- Completely close the Rome2Rio app and reopen it.

2. Check for updates:
- Ensure the app is updated to the latest version in the App Store.
- If you are on a browser, try clearing your browser cache or try another browser like Safari or Chrome.

3. Internet connection:
- Verify your internet connection is stable. Try opening other websites or apps that require internet.

4. Restart your Mac:
- Sometimes a quick restart clears temporary glitches.

5. Log out and log back in:
- If you are logged into a Rome2Rio account, try logging out and then logging back in.

If none of those solve the problem, we can dig a bit deeper:

- Do you see any error messages, or does the screen just stay blank?
- Does this happen with all searches or just certain routes/destinations?
- Have you checked if the app permissions (like network access) are correctly enabled on your Mac?

Please let me know, and we’ll go step-by-step to get your travel planning back on track!

I get access through a web page, and both my Mac and iPad have the same issue.

Thanks for letting me know you’re accessing Rome2Rio through the web on both your Mac and iPad, and the blank screen appears after search on both devices. That helps narrow things down!

Since this issue affects multiple devices, it’s unlikely to be isolated to your Mac or iPad settings but more likely related to browser cache, connectivity, or possibly the site itself.

Here is a step-by-step plan to try on both devices:

1. Clear browser cache and cookies:
Sometimes stored data causes loading problems. Here’s how on your Mac and iPad:
- On Mac in Safari: Click Safari menu > Preferences > Privacy > Manage Website Data > Remove All.
- On iPad in Settings > Safari > Clear History and Website Data.
Then restart the browser.

2. Try a different browser:
- On both Mac and iPad, try visiting Rome2Rio in another browser like Chrome or Firefox to see if the problem persists.

3. Disable browser extensions:
- If you use ad blockers or other extensions, try disabling them temporarily to see if they might interfere with the site.

4. Check network connection:
- Ensure your internet is stable. If possible, try a different Wi-Fi network or use mobile data on your iPad.

5. Incognito/private browsing mode:
- Open a private or incognito window and try the site there, which loads without cache and extensions.

Since multiple users sometimes encounter web-based loading issues, it could be a temporary server-side glitch. You might also want to check social media or Rome2Rio’s official channels to see if there are ongoing service issues.

If you want, I can guide you through any of the above steps or check if there are known outages right now. How would you like to proceed?

Is there a Rome2Rio app available for Mac and iPad?

Great question! There is a Rome2Rio app specifically designed for iPad available on the Apple App Store. However, the app is not officially verified or optimized for macOS, which means there isn't a dedicated native Rome2Rio app for your Mac. For Mac users, accessing Rome2Rio via the web browser is the intended method.

So, on your iPad, you can use the Rome2Rio app for a smoother experience, but on your Mac, the best way to use Rome2Rio remains the browser version.

Here is the app link for your iPad if you want to try it out: Rome2Rio: Trip Planner - App Store1

If you'd like, I can help troubleshoot that blank screen issue further in the browser on your Mac and iPad to get you back to smooth trip planning. Would you like to continue with that?