Hi there! I’d like to help you get logged back into your Glo Café app. To start, could you tell me a bit more about the login issue you’re facing? For example, are you seeing any error messages when you try to sign in? Also, are you using your usual username and password?

Meanwhile, here’s a simple checklist to try first, tailored for your Android device using WebKit browser:

1. Check your Internet connection: Make sure your device is connected to a stable network.

2. Verify your credentials: Double-check your username and password are correct.

3. Reset your password: If you’re unsure about your password, try resetting it through the app or website.

4. Clear app cache: On Android, go to Settings > Apps > Glo Café > Storage > Clear Cache. This removes temporary files that might cause login glitches.

5. Update the app: Ensure the Glo Café app is updated to the latest version via Google Play Store.

6. Restart your device: Sometimes a quick reboot can clear minor issues.

If you have tried some of these already, please let me know which ones so I can guide you deeper. Also, if there’s an error message popping up, sharing it would be very helpful!

Looking forward to assisting you further!

They blocked my number

Thanks for letting me know that your number has been blocked in the Glo Café app. That can happen for a few reasons, sometimes due to security measures like multiple incorrect login attempts or SIM-related issues.

Here’s a straightforward way to try unblocking your number:

1. Visit a GloWorld outlet: The most reliable way to unbar or unblock your Glo line is by visiting any nearby Gloworld outlet. They can assist you in verifying your identity and unblocking your number quickly1.

2. Use Your PUK Code: If your SIM card is blocked (often due to incorrect PIN entries), you can unblock it using your Personal Unblocking Key (PUK). You can retrieve your PUK by dialing *100#, selecting the appropriate option, or contacting Glo customer care. After you enter the correct PUK, your SIM should be reactivated4 8.

3. Reinstall the Glo Café app: Sometimes the app itself may block access due to multiple incorrect OTP entries. Try uninstalling and reinstalling the app, then register again using your number10.

If you tried these and still face issues, I’d recommend contacting Glo customer care directly or emailing [email protected] for personalized support.

Would you like me to guide you through retrieving your PUK code or help find the nearest Gloworld outlet?

I have been using it before I stopped so now I want to use it I'm having issues with the login

Hey! I see you’re having trouble logging into your Glo Café app after some time of not using it. Let’s dig into this together.

Sometimes when an app hasn’t been used for a while, login problems can pop up due to system upgrades or expired sessions. Here’s a simple way to tackle it step-by-step on your Android device:

1. Make sure you have the latest version of the Glo Café app: Go to the Google Play Store and check for updates. If there’s an update, install it.

2. Clear your app cache and data: On your Android device, go to Settings > Apps > Glo Café > Storage > Clear Cache and then Clear Data. This removes any corrupted temporary files.

3. Restart your device: This helps to refresh your system and app connections.

4. Try logging in again carefully with your username and password.

5. If you still can’t log in, try resetting your password via the app or the Glo website.

6. If the problem persists, it might be related to a recent system upgrade on Glo’s side. They often resolve these quickly, but if it drags on, contacting Glo Support could help. You can reach them via Facebook Messenger or call 300 from a Glo line[1][3][9].

Have you noticed any specific error messages when you try to log in? That info can help me guide you further!

Are you satisfied with these steps so far?