Hi there! I understand you're having trouble signing into the LifeLock Identity app on your Android device. To help you better, could you please tell me if you see any error messages when trying to log in? Also, have you tried any steps so far like resetting your password or clearing app data? This will help me guide you more effectively.

No triangle, just circular spinning on screen bot getting into app

Thanks for that info! Since the LifeLock app shows a continuous spinning circle and doesn't move past the loading screen on your Android 10 device, let's try a few steps to get you signed in:

1. Force Stop and Clear Cache:
- Go to Settings > Apps & notifications > LifeLock.
- Tap Force Stop to close the app fully.
- Then, tap Storage & cache and choose Clear Cache (this removes temporary files without losing your data).
- Reopen the app to see if it loads correctly.

2. Check Internet Connection:
Ensure your device has a stable internet connection, preferably Wi-Fi or strong mobile data.

3. Update the App:
Go to the Google Play Store and check if there’s an update available for LifeLock. An outdated app version can cause loading issues.

4. Reinstall the App:
If the issue persists, uninstall the LifeLock app entirely and then reinstall it from the Play Store. This often resolves corrupted installation issues.

5. Restart Your Device:
Sometimes, just restarting your phone can clear minor glitches affecting app performance.

If you’ve already tried any of these, please let me know which ones so we can explore deeper solutions. Also, do you happen to use any VPN or security apps that might interfere with LifeLock’s connection?

Let me know how it goes!