Hi there! I see that your cPen Network app is crashing. Let's get this sorted out together. Could you please tell me a bit more about when the app crashes? For example, does it crash immediately upon opening, or does it crash during a specific action like scanning or logging in?

In the meantime, here are some basic steps we can try that often help resolve crash issues on iPhones running iOS 16.7.14:

1. Force Close and Reopen the App
- Swipe up from the bottom of the screen and pause to open the app switcher.
- Find the cPen Network app and swipe it away to close it.
- Then reopen the app.

2. Restart Your iPhone
- Hold the side button and either volume button until you see the power off slider.
- Slide to power off, wait a few seconds, then hold the side button to turn it back on.

3. Update the App
- Open the App Store, tap your profile icon, and scroll to see if the cPen Network app has an available update.
- Updating can fix bugs that cause crashes.

4. Check App Permissions
- Go to Settings > cPen Network and make sure all necessary permissions like Camera access are enabled since lack of permissions can cause problems.

5. Reinstall the App
- If crashes persist, uninstall the app by holding its icon, tapping Remove App, then reinstall it from the App Store.

If you’ve already tried these steps or if the issue recurs after them, let me know. We can then check for any possible account issues, server problems, or dig deeper into your device settings.

Are you able to try those and tell me if anything changes?