Hi! I understand the myColorado app’s ID screen is not loading on your iPhone running iOS 18.6. Let’s get this sorted together.

First, to help me guide you better, can you tell me if the app is getting stuck on a blank screen, or does it show any error message? Also, have you tried restarting the app or your phone already?

In the meantime, here are some steps that often help resolve loading issues like this:

1. Force close and restart the app:
- Swipe up from the bottom (or double click Home button if applicable) to bring up the app switcher.
- Find myColorado and swipe it away to close it.
- Reopen the app and try the ID screen again.

2. Check for app updates:
- Open the App Store, tap your profile icon, and see if myColorado has any pending updates.
- Install any updates and retry.

3. Restart your iPhone:
- Hold the side button and volume up/down button until the slider appears.
- Slide to power off, wait a moment, then press the side button to turn it back on.

4. Reinstall the app:
- Delete myColorado app by holding its icon and tapping “Remove App.”
- Reinstall it from the App Store.
- Log in fresh and check the ID screen again.

5. Check internet connection:
- Make sure your iPhone is connected to Wi-Fi or has good cellular data signal. Sometimes weak connectivity can cause screens not to load properly.

If these initial steps don’t work, there may be an issue with your app data or authentication. Let me know what happens when you try these, and if the problem remains, I can guide you through some more advanced troubleshooting or account checks.

Are you able to try these steps now?