Hi there! I understand that you need to update the software for your Philips Air+ device. Let's make sure we get that sorted out for you.

1. Check for Updates in the App: Open the Philips Air+ app on your iPad. Go to the settings section of the app (usually a gear icon).
2. Device Settings: Within the settings, look for "Device Settings," and then navigate to "Device Information." Here, you should see an option to check if there are any software updates available.
3. Update Process: If there's an update available, follow the prompts to download and install it.

If you don't see an option to update, it may also be beneficial to check the App Store on your iPad to ensure that you have the latest version of the Philips Air+ app. Simply open the App Store, type “Philips Air+” in the search, and see if there are any updates.

If you need further assistance or if these steps don't resolve the issue, let me know, and I will look into more advanced troubleshooting! Are you satisfied with the solution I provided?