Hi there! I understand you’re not hearing any sound when you play SongPop Classic on your iPhone. I’d like to help you get that sorted out. To start, could you please tell me:

- Is the no sound issue happening only in SongPop Classic, or do you notice no sound in other apps or games too?
- Have you checked if your iPhone’s mute switch is off and the volume is turned up?
- Are you using headphones or the iPhone’s built-in speakers?

Once I have those details, I can guide you with some steps tailored just for your situation. Looking forward to your reply!

No sound with FB or SongPop

Thanks for the info! Since you’re experiencing no sound with both SongPop Classic and Facebook on your iPhone, it sounds like the issue might be more general and not just limited to SongPop Classic. Let's try some steps that can help with sound problems especially when apps are connected to Facebook:

1. Check iPhone Silent Switch and Volume
Make sure the silent switch (the small toggle on the side of your iPhone) is off (not showing orange) and that your volume is turned up using the side buttons.

2. Check In-App Sound Settings
Some apps or Facebook might have their own sound controls. Open Facebook and SongPop Classic, and check if there's a mute or volume control within the app. If you find an option labeled “In-App Sound” or similar in Facebook settings, make sure it’s enabled.

3. Restart Both Apps
Double-click the Home button or swipe up from the bottom (depending on your iPhone model) to see the app switcher. Swipe up to close Facebook and SongPop Classic completely. Then reopen them and try again.

4. Restart Your iPhone
Sometimes sound can be glitchy until the device restarts. Hold the power button and volume up/down button, then slide to power off. Turn it back on and check sound again.

5. Check iOS Media Settings
Go to Settings > Sounds & Haptics, and make sure Change with Buttons is turned on. Also check Settings > Accessibility > Audio/Visual and ensure nothing is muted or set to Mono Audio.

6. Check Bluetooth Connections
If your iPhone is connected to any Bluetooth audio devices (speakers or headphones), sound may be routed there. Make sure to disconnect Bluetooth temporarily and test sound through the phone speakers.

If you have tried all these and the problem persists, sometimes the interaction between Facebook and other apps can cause sound issues. Resetting some app permissions may help:

- Go to Settings > Facebook, and toggle off/on permissions for Microphone and Media & Apple Music.
- Do the same for SongPop Classic (if available).

If none of these steps restore sound, the issue might be a bug or an app update problem. You might want to check if the apps have updates pending in the App Store or try reinstalling SongPop Classic.

Feel free to try these steps and let me know how it goes! I’m here to help further if the sound still won’t play properly.