Hi there! I understand you're having trouble accessing the Bass Pro Shops app, and it's giving you an "access denied" message. I'd like to help you get this sorted out. To get started, could you tell me a bit more about what exactly happens when you try to access the app? For example:
- Are you seeing a specific error message, or does it just not load?
- Have you been able to use the app successfully before, or is this your first time?
- Are you using any VPN, proxy, or special network settings on your Windows device?

Knowing these details will help me guide you step-by-step to a solution!

Access Denied You don't have permission to access "http://www.basspro.com/c/mens-clothing?" on this server.

Reference #18.57d2f17.1774872639.7da0da2f

https://errors.edgesuite.net/18.57d2f17.1774872639.7da0da2f

Occurs everytime in the past 6 + months

No VPN or special settings

Thanks for the details and the error message you’re seeing. Since this "Access Denied" message has been persistent for over 6 months on your Windows 7 (version 6.1) device, and you’re not using a VPN or special settings, we can try a few focused steps to troubleshoot this issue:

1. Clear Browser Cookies and Cache
Sometimes cached data or cookies can cause permission problems. Try clearing these in your browser and then revisit the site. Here’s how for common browsers:
- In Chrome or Edge: Press Ctrl+Shift+Delete → Select Cookies and Cached files → Clear data
- Restart browser and try again.

2. Check DNS Settings
Sometimes custom or problematic DNS settings can lead to access being blocked. Try using a public DNS like Google DNS (8.8.8.8 and 8.8.4.4):
- Go to Network and Sharing Center → Change adapter settings → Right-click your network → Properties → Select "Internet Protocol Version 4" → Properties
- Set DNS server manually to Google DNS addresses
- Click OK and retry accessing the site.

3. Try a Different Browser
If you’re using one browser, try accessing the Bass Pro Shops site with a different browser (like Firefox, Chrome, or Edge) to see if the issue persists.

4. Check for IP Blocking
The fact that this error comes from Edgesuite (a content delivery network) may mean your IP address is blocked or blacklisted by their security system mistakenly. Since you mentioned no VPN, it may be worth:
- Resetting your modem/router to get a new IP address if your ISP uses dynamic IPs
- Contacting Bass Pro Shops customer support directly explaining the error and asking if your IP or region is blocked. Sometimes CDN firewalls block ranges mistakenly.

5. Disable Any Security Software or Firewalls Temporarily
If you have antivirus, firewall, or security software installed, try temporarily disabling it to test if it’s causing the block.

Since this is a server-side security block, if these steps do not fix it, the problem likely requires intervention from Bass Pro Shops IT or CDN support to whitelist your IP or correct the block.

Let me know how these steps go, and I’m here to guide you through any part! Are you satisfied with this plan so far?