[Filament Bible] When launching the app, the screen just goes black.

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Darryl Newman
2 days ago In Filament Bible
When launching the app, the screen just goes black.

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Charlotte Green

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2 days ago

Hi! I’m sorry to hear the Filament Bible app is showing a black screen when you launch it. Let’s work together to figure this out. Could you tell me if this started happening after a recent update or change? Also, have you tried any steps to fix it already, like restarting the app or your device?

In the meantime, here’s a straightforward approach we can try:

1. Close the app completely: On your Android device, open the recent apps view and swipe the Filament Bible app away to close it fully.

2. Clear the app cache: This removes temporary files that can cause display issues.
- Go to your device's Settings > Apps > Filament Bible.
- Tap on Storage.
- Select “Clear Cache.”

3. Restart your device: Sometimes a fresh start helps reload everything properly.

4. Check for app updates:
- Open the Google Play Store.
- Search for Filament Bible.
- If there’s an update available, install it.

5. Reopen the app: See if it now loads correctly.

If these don’t work, the problem might be more specific to the device’s compatibility or a corrupted app installation. In that case, uninstalling and reinstalling the app might help.

Let me know what you’ve tried so far or if you want me to guide you through these steps! Also, if the black screen appears immediately or after some loading time, that detail might help pinpoint the issue.

Are you satisfied with this initial plan to fix the black screen?

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