Hi there! I’m Charlotte Green, here to help with your AFN Now app issue. Let's get this sorted out together.

I understand that when you select a program in the AFN Now app on your Windows device, you see a spinning arrow and the content does not load. Can you tell me a bit more about this? For example:
- Are you connected via Wi-Fi or Ethernet?
- Have you tried closing and reopening the app?
- Does this happen with all programs or just certain ones?
- Have you rebooted your computer since installing the app?

Meanwhile, here are some initial steps you can try to resolve the spinning arrow issue:

1. Check Your Internet Connection: Ensure your internet is stable. Try loading a webpage in your browser to confirm connectivity.

2. Restart the App: Close the AFN Now app completely and restart it.

3. Clear App Cache: Although on Windows this varies, you might want to uninstall and reinstall the app to clear any corrupted cache.

4. Update the App: If there’s an update available, install it to fix any known bugs.

5. Firewall or Network Restrictions: Sometimes firewall or network settings block the streaming. Ensure the app has permission, and if you’re on a military or workplace network, there might be blocks on streaming content.

6. Try Another Device or Browser: Since you mentioned WebKit on Windows 10, have you tried watching via a browser instead of the app to see if the issue persists?

If none of these steps help, the issue might be more complex—possibly a backend or network restriction problem. If you want, I’m happy to guide you through advanced troubleshooting next or share the AFN Now Service Desk contact so they can look into the issue directly.

Would you let me know what you’ve tried so far and any additional details? That way, I can give you the best assistance.

Also, if you want direct support, you can reach the AFN Now Service Desk at +1 571-559-1415 or email [email protected]1.

Are you satisfied with these initial steps, or shall we dig deeper?