Hi there! I see you’re having connection issues with JusTalk, and your messages and voice messages aren’t sending or working. Let’s work through this together. First, can you tell me:

- Are you connected to Wi-Fi, mobile data, or both when you notice the issue?
- Does the problem occur with all your contacts or just certain ones?
- Have you tried restarting your device yet?

Meanwhile, here are some basic steps to try that often fix these kinds of troubles on Android 10 with JusTalk:

1. Restart your device – This can clear temporary glitches in your phone’s system or app.
2. Check your Internet connection – Try toggling between Wi-Fi and mobile data to see if one works better. Sometimes poor or unstable Wi-Fi can cause sending problems.
3. Update JusTalk to the latest version from the Play Store if you haven’t already, since updates often include bug fixes.
4. Clear JusTalk app cache: Go to Settings > Apps > JusTalk > Storage > Clear Cache. This won’t delete your messages but can fix stuck data.
5. Check App permissions: Make sure JusTalk has permission to access your microphone and storage. You can find this in Settings > Apps > JusTalk > Permissions.

If you’ve tried these or want, I can walk you through the steps in detail. Let me know how it goes or what you’ve already done!

Sending messages still not working and voice messages not working

Thanks for the update. Since messages and voice messages are still not working after the basic steps, let's try some more focused troubleshooting for JusTalk on your Android 10 device using WebKit browser:

1. Check Network Permissions and Restrictions:
- Go to Settings > Apps > JusTalk > Permissions and confirm that it has permission to use Mobile Data and Wi-Fi in addition to Microphone and Storage.
- Also, check if any battery optimization or data saver mode is enabled that might restrict the app’s background data. You can find this in Settings > Battery > Battery Optimization or Settings > Network & Internet > Data Saver.

2. Switch to Using the JusTalk App Instead of Browser (If applicable):
Since you mentioned WebKit browser environment, sometimes messaging and voice features in browser-based apps may have limitations or require specific permissions. Using the dedicated JusTalk app from the Google Play Store will generally offer better functionality and stability for voice messages.

3. Check for Server or Account Issues:
- Log out of JusTalk and then log back in to refresh your session.
- Verify if your account is active and not restricted or logged in on too many devices simultaneously.

4. Reset Network Settings:
If network-related restrictions persist, you might want to reset your phone’s network settings (this resets Wi-Fi, mobile data, and Bluetooth settings):
- Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.

If you want, I can guide you through any of these steps in detail.
Also, if you use the dedicated JusTalk app and the issue still happens, it might be useful to contact JusTalk support directly at [email protected] for account-specific help.

Are you using the JusTalk app or the browser version, and which step would you like to try next?