Hi there! I understand your JusTalk messages are taking too long to send. Let’s work together to get this fixed. Just to clarify a bit—are messages delayed only on JusTalk or on other apps too? And is this delay consistent or intermittent?

Meanwhile, here’s a simple set of steps we can start with since you’re on Android 10 using a WebKit-based browser:

1. Check Internet Connection: Delays often happen with weak or unstable networks. Make sure your Wi-Fi or mobile data is strong and stable.

2. Disable Battery Optimization for JusTalk: Android may restrict background activity to save power, causing message delays.
- Go to Settings > Apps & Notifications > Special App Access > Battery Optimization.
- Find JusTalk in the list and set it to Don’t Optimize.
This helps JusTalk run smoothly in the background and send messages promptly.

3. Enable Notifications Fully:
- Go to Settings > Apps > JusTalk > Notifications.
- Ensure all notification types are enabled, so you get real-time updates.

4. Clear JusTalk Cache (this won’t delete messages but can fix stuck data):
- Go to Settings > Apps > JusTalk > Storage > Clear Cache.

5. Restart Your Device: Sometimes a refresh can resolve lingering issues.

If you have already tried any of these, please let me know which ones so we can explore other options. Also, if messages specifically delay when using the JusTalk app through your browser or the app itself, that info will help.

Are you able to check on the battery optimization and internet connection first? I’ll guide you through the next steps after that.

Chat takes to long to send

Thanks for your patience! Based on what I've found and your device details, here are some focused steps to help fix the chat sending delays in JusTalk on your Android 10 WebKit browser environment:

1. Check Your Network Connection Thoroughly
Make sure your Wi-Fi or mobile data connection is stable and strong. Unstable or weak connections are the most common cause of message delays. You can try switching between Wi-Fi and mobile data to test if one is better.

2. Ensure JusTalk Notifications Are Fully Enabled
Since you’re on Android, go to Settings > Apps > JusTalk > Notifications and make sure all notification options are turned ON. This helps keep the app running efficiently in the background for real-time messaging3.

3. Check for Google Mobile Services (GMS) Functionality
Sometimes message delay happens if Google Mobile Services—which handle background push notifications on many Android devices—are not working properly. Verify GMS is functional on your device.

4. Clear JusTalk Cache and Data (If Using App or Installed Version)
Go to Settings > Apps > JusTalk > Storage > Clear Cache. If that doesn’t help, you could also clear data (but keep in mind this might log you out).

5. Restart Your Device
A simple phone restart can refresh connections and services to resolve delays1.

6. Reinstall JusTalk App if Possible
If you’re using the app, uninstall and reinstall from the Google Play Store to ensure you have the latest version and clean installation2.

Since you mentioned using a WebKit browser on Android 10, if you are accessing JusTalk primarily via browser, try switching to the official JusTalk app because apps tend to have better reliability and push notification handling compared to browsers.

Could you please let me know—are you using JusTalk via the app or browser mostly? Also, have you tried any of the above steps before? This will help me tailor the next set of suggestions for you.

Are you satisfied with this solution so far?

Chat takes to long to send

Hi again! Thanks for your patience with the chat message delay issue on JusTalk. I looked into the relevant support info, and here’s what I found that can help you specifically as an Android 10 user accessing JusTalk, likely via WebKit browser or the app:

1. Verify Notification Permissions & Settings
Since message delays can be tied to notifications and background activity, please double-check that JusTalk has full notification permissions enabled:
- Settings > Apps > JusTalk (or JusTalk Family) > Notifications
- Turn on all notification options you see here2.
This ensures messages and push notifications can arrive promptly.

2. Battery Optimization & Background Activity
Android’s battery saver often restricts apps from working fully in the background, leading to message delays:
- Settings > Apps > Special app access > Battery optimization
- Find JusTalk and set it to Don’t optimize or Allowed so it can run smoothly in the background.

3. Network Stability & Switching Networks
As delays are often caused by weak connections, test your messaging speed on different networks (switch from Wi-Fi to mobile data or vice versa) to rule out connectivity issues.

4. Clear Cache and Consider Reinstalling JusTalk App
If you are using the JusTalk app rather than just the browser:
- Settings > Apps > JusTalk > Storage > Clear Cache
- If problems persist, uninstall and reinstall the app to get the latest fresh version4.

5. Restart Device
This basic step resets network and app connections and may clear temporary glitches affecting message delivery5.

6. If Using Browser Version on WebKit
JusTalk’s full reliability and faster push notifications tend to perform better within its dedicated app rather than browser-based usage. If possible, I recommend trying the official JusTalk app instead of the browser interface for improved performance.

Could you please confirm if you are using the JusTalk app or the browser on your device? Also, have you already tried any of these steps? That way I can focus on what’s next to resolve this chat delay for you.

Are you satisfied with these steps, or would you like me to guide you through any one of them?