Hi! I understand that when you’re starting a cook with your Woodbridge Pro using two wired probes and selecting beef/steak in the Traeger app, the app freezes. That sounds like a problem we can work through together.

First, just to clarify - is this freezing happening specifically when you select the beef/steak option after choosing a probe? Or does it freeze at any other steps when using the wired probes?

Meanwhile, here are some steps we can try to resolve this:

1. Check Probe Connection: Make sure the wired probes are firmly plugged into their ports on your grill. Sometimes a poor connection may cause the app or grill to react oddly.

2. Ground Yourself: There’s a safety feature that monitors static electricity. Before handling the probes, touch the metal grill frame to ground yourself. This can prevent static discharge that might confuse the device1.

3. Update Firmware and App: Verify that the grill firmware and Traeger app on your AndroidOS 10 device are both updated to their latest versions. An outdated app or firmware can cause freezing and crashes2, 4.

4. Reboot the Grill: Power off your Woodbridge Pro completely, wait about 30 seconds, then turn it back on to reset the system.

5. Reinstall the App: Sometimes the app itself might be causing the issue. Uninstall the Traeger app from your Android device, then reinstall it from the Google Play Store.

If the issue persists after these steps, it could be a problem either with the probes themselves or an app/firmware conflict with the beef/steak profile.

Could you please let me know if you’ve already tried any of these? Also, do the probes work fine with other meat selections, or is the freezing only when selecting beef/steak?

This info will help me guide you better to a solution!