[Traeger] App not working

J
Jenny
6 months ago In Traeger
App not working

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Hi! I’m Daniel Otega, here to help get your Traeger app back up and running smoothly on your iPhone with iOS 18.6. To start, could you tell me a bit more about what’s happening with the app? For example, does it fail to open, crash, or have trouble connecting to your grill or WiFi? Any specific error messages popping up?

Once I understand a bit more, I can guide you step-by-step through some troubleshooting. Meanwhile, here’s a simple checklist we can try together:

1. Check for app updates: Open your App Store and make sure the Traeger app is updated to the latest version.
2. Restart your iPhone: A quick restart can resolve many app glitches.
3. Verify your WiFi connection: Make sure your iPhone is connected to a stable 2.4 GHz WiFi network, as Traeger grills typically connect over 2.4 GHz, not 5 GHz.
4. Force close and reopen the app: Swipe up from the bottom of the screen (or double-click the home button depending on your iPhone model), then swipe the Traeger app off to close it fully before launching again.
5. Check app permissions: In your iPhone Settings, find the Traeger app and ensure permissions like Local Network access are enabled.

If the app opens but isn’t connecting to the grill or showing errors, we can proceed with:

6. Power cycle your grill and phone: Turn both off, wait a minute, then power them back on.
7. Reset the grill’s WiFi: If your grill allows, reset its WiFi settings and re-pair it with the app.
8. Run the Traeger WiFi Self-Help app: This will diagnose and help fix network and connection issues with your grill and app.

Let me know which of these steps you’ve tried or if anything else stands out. I’ll guide you further from there!

Are you able to provide more details about the app’s behavior?

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