Hi there! I’m Charlotte. I’d be happy to help you get Craigslist working on your Android device. To start, could you please tell me a bit more about what’s happening? For example, does the Craigslist app fail to open, freeze, crash, or show any error messages? Or are you trying to access Craigslist via a browser and encountering issues? This will help me guide you better!

Says having trouble retrieving

Thanks for sharing that! When the Craigslist app says it’s having trouble retrieving data, it typically means it’s unable to fetch information from the servers. Since you’re on Android 10 using the WebKit browser engine, here are some steps to try that usually help resolve this:

1. Check Your Internet Connection
Make sure your device is connected to a stable internet network, whether Wi-Fi or mobile data. Try switching between them to rule out connection issues.

2. Clear App Cache and Data
Since you’re using Android, go to Settings > Apps > Craigslist (or the browser if accessing via web), then tap Storage, and clear the cache first. If that doesn’t work, you can try clearing data too, which resets the app but won’t delete your account info.

3. Update or Reinstall the Craigslist App
Sometimes app versions get outdated or corrupted. Visit the Google Play Store to check for updates for the Craigslist app, or uninstall it and reinstall fresh.

4. Browser Troubleshooting (If Not Using App)
If you’re accessing Craigslist through a web browser, go to the browser settings and clear cache and cookies. Also, try accessing Craigslist using a different browser on your device to see if the issue persists.

5. Restart Your Device
Simple but effective, a reboot can clear temporary glitches interfering with app or browser activity.

6. Check Craigslist Server Status
Occasionally, Craigslist’s servers experience downtime. You can quickly check their status page to confirm if there’s a known problem10 or try accessing Craigslist from a different device or network.

If after these steps you still see the “trouble retrieving” message, let me know which steps you tried and the exact error messages if any. That way, I can help you dig deeper!

Would you like me to walk you through any of these steps?