Hi there! I’d love to help you get signed up with the Auntie Anne’s Rewards app. To start, can you share a bit more about what happens when you enter your cell number? For example:

- Does the app show an error message or just not respond?
- Have you checked that your number is entered in the correct format, maybe with or without country code?
- Is your phone connected to the internet during sign-up?

This info will help me pinpoint the issue and guide you better!

It’s entered in the correct format and yes I get an error message

Thank you for sharing that detail! Since you’re getting an error message even when entering your cell number in the correct format, let’s try a few specific steps to resolve this:

1. Force Close and Restart the App
Sometimes the app might get stuck in a state. To force close on your iPhone:
- Swipe up from the bottom of the screen and pause (or double-click the Home button if your model has one) to see the app switcher.
- Swipe the Auntie Anne’s app off the screen to close it.
- Then open the app again and try entering your number.

2. Check for App Updates
Make sure you have the latest version of the app from the App Store. An outdated version could cause input errors.

3. Try Without Country Code
Even if the number format seems right, try entering your cell number without the country code or with the country code “+1” if you’re in the US.

4. Clear Cache or Reinstall
If the error persists, try deleting the app and reinstalling it. This clears any stuck data or corrupted settings.

If these don’t work, there could be a temporary glitch or a server-side issue accepting numbers. Also, check if your phone’s region settings match where you’re signing up from, as mismatched region info might cause format validation to fail.

Would you like me to help walk you through any of these steps? Or if you could share the exact error message text, I can offer even more tailored advice!

You might also find this video helpful for app fixes: How to fix Auntie Anne's app not working - YouTube [1].

Are you satisfied with the solution I provided so far?

The phone number you entered cannot be used. Please try again.

Thanks for letting me know the exact error message: "The phone number you entered cannot be used. Please try again." This helps narrow things down.

This error typically occurs when the app's sign-up system can't verify the phone number you've entered. Here are some focused steps you can try to resolve this:

1. Use a Different Phone Number Temporarily
- If you have access to another number (perhaps a landline or a family member’s cell) just to test, try signing up with that to see if the app accepts it.
- This can tell us if the problem is specific to your number or a wider issue.

2. Verify Region Settings on Your iPhone
- Go to Settings > General > Language & Region on your iPhone and make sure your region matches your current location or the country your phone number belongs to.
- Sometimes a region mismatch can cause phone number validation to fail.

3. Try Signing Up on the Auntie Anne’s Website Instead
- You can attempt to create an account on their rewards website here: Auntie Anne's Rewards Sign-Up and then use the app after account creation.
- This workaround can sometimes bypass app validation errors.

4. Check for Service Outages or Known Issues
- Occasionally, server-side issues at Auntie Anne’s can cause phone number validation errors.
- I do not see any current widespread reports of outages, but you can contact their support at 1-877-778-9588 or use the contact info from their site for updates.

5. Reinstall and Update the App
- Just to be sure, delete the app, restart your phone, and download the latest version from the Apple App Store again.

If you want, I can walk you through any of these steps in detail.

Does this help to get past the phone number error? Are you satisfied with the solution I provided so far?

I assume if I use a landline I can change it at a later date….correct?

Great question! Yes, you can initially sign up using a landline phone number if that helps you get through the sign-up process. Later on, you can update your account to use a mobile number once you have one available. The Auntie Anne’s Rewards system allows you to change your registered phone number after your account is created.

To update your phone number after signing up:
1. Log into your Auntie Anne’s Rewards account either on the app or website.
2. Go to your profile or account settings.
3. Look for the option to edit or update your phone number.
4. Enter your new mobile number and save the changes.

If you don’t see the option in the app, sometimes contacting Auntie Anne’s customer support directly can help with making changes to your account info.

Would you like help with the steps to change the phone number later, or assistance with signing up now using your landline?

Are you satisfied with the answer I provided to your question?

Tried a different number and it worked. I may be texting you again if I’m unable to change it. Thanks for your help!

I’m glad to hear you were able to sign up using a different number! When you’re ready to change the phone number on your Auntie Anne’s Rewards account, you can usually do this through your account settings in the app or on their website.

If you run into any difficulties changing your number, Auntie Anne’s customer support is quite helpful. You can reach them by phone at 1-877-778-9588 or check their contact page for other options: Auntie Anne's Contact Us 2.

Feel free to reach out anytime if you need assistance with updating your phone number or anything else with the app. I’m here to help!

Are you satisfied with the information I provided?

Very satisfied!!

Hi! If you're curious about what people are saying about the Auntie Anne’s Rewards app, here’s a quick summary of the reviews based on recent ratings:

- On the Apple App Store, the app has a solid rating of 4.7 out of 5 from over 18,000 users. Many users appreciate the rewards system that lets you earn points toward free pretzels and enjoy special offers.
- On Google Play, it holds a good rating of 4 out of 5 with more than 10,000 ratings. Users like the convenience of tracking purchases and rewards through the app.
- Some users mention occasional bugs or crashes in reviews, but overall, the app receives positive feedback for its ease of use and the value of rewards.
- The app’s main draw is earning points on every purchase (typically 10 points per $1 spent), which you can redeem for free pretzels and birthday treats.

If you'd like to check detailed reviews yourself or download the app, you can visit the Apple App Store page here: Auntie Anne's Rewards on the App Store or Google Play here: Auntie Anne's Rewards on Google Play [2][1].

Would you like me to help with anything else related to the app? Are you satisfied with the information I provided?