Hello! I’m sorry to hear your vlog got deleted after two weeks. Let's work together to try and recover it. Just to clarify a couple of things for me to help you better:

1. Was the vlog saved locally on your Windows device or within the Camcord app’s cloud storage?
2. Did you notice if the vlog went to any “Deleted” or “Trash” folder in the app before it was gone permanently?
3. Have you tried any recovery steps so far or used any backup options?

Knowing this will help me guide you through the most relevant recovery options.

where is the trash folder

Thanks for asking about the trash folder. On the Camcord app, especially since you are using it on a Windows device, deleted vlogs or videos don't always go to a traditional "Trash" or "Recycle Bin" like you might expect on your desktop. Many apps instead immediately delete files or hold them in a temporary folder inside the app.

Could you please check these two places on your Windows 10 device:

1. Open the Camcord app and look for any menu option labeled “Trash,” “Deleted Items,” or “Recycle Bin.” Sometimes it might be under a Library or Videos section.

2. If you don’t see such an option in the app, try checking the Windows “Recycle Bin” on your desktop. Deleted files from apps might end up there if stored locally.

If you don’t find the vlog in either place, it’s possible the app may have cleared it automatically after the 2-week period.

Can you confirm if the vlog was stored locally or on Camcord’s cloud? Also, if you can recall the folder where you saved it or if you backed it up anywhere? That will help me suggest the next best steps for recovery.

im usingg the app on an iphone

Where do deleted items go in Camcord

where are the deleted folder as im using the app on my iphone

Thanks for clarifying that you’re using the Camcord app on your iPhone. Here's how deleted items generally work on iPhones with apps like Camcord:

1. Camcord app usually keeps deleted videos temporarily in an in-app “Deleted” or “Trash” folder for a certain period before permanent deletion. However, not all apps automatically provide this feature.
2. If there’s no visible “Deleted” folder inside the Camcord app, your deleted vlog might have gone to the iPhone’s Photos app “Recently Deleted” album if you saved or exported the video there.
3. To check the iPhone’s “Recently Deleted” folder:
- Open the Photos app
- Tap “Albums” at the bottom
- Scroll down to “Recently Deleted” under Utilities
- Look for your vlog file there. Videos here remain for 30 days before permanent deletion.
4. If you don’t find the vlog in the Camcord app or Photos’ Recently Deleted, and you don’t have a backup (iCloud or iTunes), recovery may be difficult.

Since app-specific trash location for Camcord on iPhone is not clearly documented and may differ by version, checking the Photos app “Recently Deleted” folder is a good first step. Also, if you use iCloud backup, restoring from iCloud might be an option.

Would you like me to guide you on checking iCloud backups or other recovery options?

2

i never was able to export the video to my camera roll and i dont see a deleted file within the app

Thanks for the extra info. Since you were unable to export your vlog to the iPhone Camera Roll and there is no “Deleted” folder visible within the Camcord app, it makes recovering the file a bit trickier. Here are some steps we can try next:

1. Check for Shared Album Workaround:
Some users have found that if a video won’t save directly to the Camera Roll, adding it to a shared album in the Photos app can work as a workaround. If you can still access the video inside the Camcord app, try to export or share it to a shared album and then download it from there.

2. Force Close and Restart the Camcord App:
Sometimes app glitches prevent exporting. Close Camcord completely (swipe up from the app switcher) and relaunch it, then try exporting again.

3. Ensure Camcord Has Permission to Access Photos:
On your iPhone, go to Settings > Privacy > Photos, find Camcord, and make sure it has permission to access your photos and videos. Without this, export to Camera Roll can fail.

4. App Update or Reinstall:
Verify the Camcord app is updated to the latest version. If it is, you might try reinstalling it. Warning: Reinstalling could delete saved data, so be cautious if you have anything unsaved.

5. Contact Camcord Support:
Since you can't find a deleted folder and the export isn’t working, the video might be lost if it wasn’t saved locally or exported. You can contact Camcord’s support team at [email protected] for possible account or cloud recoveries.

Unfortunately, if the vlog was never exported or saved outside the app and the app does not maintain its own trash or backup, it’s unlikely to be recovered directly on your device1 2.

Would you like me to walk you through checking app permissions or trying the shared album workaround now?

who can i contact to get my video back

I understand you want to know exactly who to contact to try recovering your deleted video from the Camcord app on your iPhone.

The best option is to reach out directly to Camcord’s official support team via their dedicated email: [email protected]. They handle video recovery requests and can check if there is any account-linked backup or server-side recovery option available.

If you haven’t yet, you could also try contacting them through the app store listing page or their official website if available—but the email [email protected] is the primary channel for help with video recovery issues.

Would you like me to help draft a message you can send to them explaining your situation? That way you provide all the details they might need upfront for a quicker response.

Here’s the link to the Camcord app on the Apple App Store for reference, where you can sometimes find additional contact info:
Camcord - Vlog your life - App Store

Let me know how you’d like to proceed!

Retrieve lost videos on Camcord app

Hi! You’re asking how to recover lost videos on the Camcord app. Given your situation—using the app on an iPhone, no export to Camera Roll, and no visible deleted or trash folder in the app—here are some focused steps to try recovering your videos:

1. Check the Photos App “Recently Deleted” album:
Even if you didn’t export the video, sometimes apps save temporary copies in the Photos app. On your iPhone, open Photos > Albums > Recently Deleted. Videos here stay for 30 days before permanent deletion.

2. Verify app permissions:
Go to iPhone Settings > Privacy > Photos > Camcord, and ensure Camcord has full access. Lack of permission can interfere with saving/exporting videos and managing files.

3. Look for app-specific recovery options:
Since Camcord doesn’t have a clearly documented deleted folder on iPhone, try checking for any “Trash,” “Deleted,” or “Recover” options inside app menus or settings. Some apps hide these options under advanced settings or library views.

4. Try exporting or sharing via other means:
If the video is still accessible in the app, try to share it directly through email, messaging apps, or to a cloud storage (like iCloud or Google Drive) as a workaround to get the video out of the app.

5. Ensure the app is updated:
Using the latest Camcord version maximizes your chances—updates sometimes add recovery features or fix bugs impacting video management.

6. Contact Camcord support:
If none of the above work, your best bet is to email [email protected]. They might be able to check for backups on their servers related to your account, or offer advanced recovery help.

7. For advanced recovery attempts (if stored on memory):
While less likely on iPhone-only app data, on other devices sometimes data recovery tools or software scanning the storage for deleted videos can help. But iOS restricts access to app data, so this is rarely feasible without backups.

Unfortunately, if the video wasn’t saved outside the app and there’s no internal trash or backup, recovery options are very limited. Keeping regular backups or exporting videos soon after creation is best to prevent losses.

For more on recovering deleted videos on various platforms, here’s a helpful overview video: How to Recover Deleted or Lost Video on Different Devices 10

Would you like me to assist you with any of these steps right now, like checking permissions or drafting the email to support?