Hi there! I’m Alice Johnson. I’d love to help you get your username set up on the Coverstar app. To start, could you tell me more about what happens when you try to create your username? For example, do you get any error messages, or does the app prevent you from proceeding at some point?

Once I have a bit more detail, I can guide you through the best steps. Meanwhile, here’s a general approach we usually try with issues like this on an Android 11 Kindle:

1. Make sure you have the latest version of the Coverstar app installed from the Amazon Appstore or Google Play Store.
2. Try to create the account or username again, and ensure the username meets any app requirements—like length, allowed characters, or uniqueness.
3. If the username option isn’t appearing, sometimes it’s tied to changes in account creation processes. Coverstar recently updated how usernames work; for example, accounts created before 2022 can use “Username and Password” login, but new accounts might have a different flow. So, it’s worth double-checking how the app guides you to input your nickname or username if it uses a nickname instead.

Have you attempted to create your account using a nickname or email instead? Sometimes, the username is automatically linked to the email or a chosen display name depending on the app version.

If none of this seems to apply, I can also help you troubleshoot further or point you to a video guide on creating an account with username setup, just let me know!

Are you able to share what steps you’ve already tried? That way I won’t repeat them.

Looking forward to your reply!