Hi there! Sorry to hear you're having trouble logging into the Dave's Hot Chicken app and using it for ordering and points. Let’s get to the bottom of this together.

First, can you tell me a bit more about what happens when you try to log in? For example:
- Are you receiving any error messages?
- Have you tried resetting your password?
- Are you using your email and password correctly, checking for things like capitalization or extra spaces?
- Have you tried logging in via alternate options such as Google or Apple sign-in?

If you haven’t yet, here’s a straightforward approach to try:

1. Double-check your login credentials to make sure the email and password are correct.
2. If you’re unsure about your password, use the “Forgot Password” feature from this link: https://daveshotchicken.com/account/forgot/ to reset it.
3. Try logging in again after resetting.
4. If you usually login with Google or Apple, try those options as well from the sign-in page: https://daveshotchicken.com/account/signin/

If login issues persist, sometimes uninstalling and reinstalling the app can help clear up any glitches.

Also, since you mentioned issues with ordering and points, once you’re able to log in successfully, those features should become accessible.

If you’ve already tried all of this and it’s still not working, there may be a deeper technical issue on the app side, and I can help you escalate with our support team at [email protected].

Could you please let me know what you’ve already tried and how exactly the app responds when you try to log in? That way, I can better guide you to a fix!