[Musicana] When i search for playlists and click on them, it doesnt play.

L
Lucy
3 months ago In Musicana
When i search for playlists and click on them, it doesnt play.

Comments

user
avatar
48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

View Profile
3 months ago

Hi! I’d like to help you get those playlists playing on Musicana. When you say you click on a playlist and it doesn’t play, do you mean that the playlist opens but the songs don’t start, or that nothing happens at all? Also, are you trying to play playlists that you created or ones you searched for in the app?

While I wait for your details, here are some quick steps to try:

1. Restart the app: Close Musicana completely and open it again.
2. Check internet connection: Ensure you have a stable connection if these playlists require streaming.
3. Clear cache: Sometimes cached data can cause playback issues. On your Windows system, clear the Musicana app cache if that option exists or clear temporary files related to the app.
4. Playback settings: Check if the app’s playback is paused or muted inadvertently.
5. App update: Is your Musicana app the latest version? An outdated version can sometimes cause such glitches.
6. Playlist backup and reinstallation: If nothing works, back up your playlists and library via app settings, then uninstall and reinstall the Musicana app.

If you’ve tried any of these already or if the problem persists, let me know and we can dig deeper with more focused troubleshooting.

Are you seeing any error messages when you try to play a playlist?

Leave a comment