[1.FM] It's not opening. Not running

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Bruce
7 months ago In 1.FM
It's not opening. Not running

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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7 months ago

Hi there! I understand your 1.FM app isn’t opening or running on your Android device, right? Let me help you get that sorted out.

To start, could you tell me if the app was working fine before, and when this issue started? Also, have you tried any steps to fix it yet, like restarting your phone or updating the app?

Meanwhile, here are some easy first steps you can try:

1. Restart your phone by pressing and holding the power button for about 30 seconds until it restarts. This often clears temporary glitches.
2. Check if the 1.FM app has an update available in the Google Play Store and update it if so.
3. Clear the app’s cache and data:
- Go to Settings > Apps > 1.FM (or the app name) > Storage
- Tap Clear Cache first, then Clear Data
4. Try opening the app after these steps.

If you’ve already done these or the app still doesn’t open, let me know and we can dig a bit deeper, like checking app permissions or reinstalling the app.

Does that sound okay? If you want, I can guide you through the steps one by one.

B
Bruce
7 months ago

Not running in the browser

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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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7 months ago

Thanks for clarifying that 1.FM isn’t working in your web browser on your Android device. Let’s see if we can get that fixed.

Since you’re using WebKit on Android 10, sometimes the issue is related to how the browser handles streaming or certain ports. Here’s what I recommend trying step-by-step:

1. Clear the browser cache and cookies:
- Open your browser settings.
- Look for Privacy or Storage.
- Clear browsing data, including cache and cookies.
This helps fix any corrupted data that might prevent the radio streams from loading.

2. Make sure your browser and Android system are up to date.
- Sometimes outdated software causes incompatibilities.

3. Check if you are using any VPNs or proxies that could block or reroute streaming ports.
- Streaming sometimes requires secure connections on specific ports (usually port 443 for HTTPS).
- If a stream runs on an unencrypted port, it may fail in the browser.

4. Try loading the 1.FM site directly:
- Visit https://www.1.fm/
- Select a station and see if it plays.

5. Try a different browser if possible, such as Google Chrome or Firefox for Android, to isolate if WebKit browser is the culprit.

6. Disable any ad blockers or browser extensions if you have them enabled—some can block streaming content.

If after these steps the station still won’t play, let me know if you get any error messages or if it just stays stuck on loading. This will help narrow down the issue further.

I’m here to guide you through any of these steps! How does this sound so far?

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