Hi there! I see you're getting a "Reconnecting..." popup when starting the next song in the 1.FM app, and this happens on both your WiFi and 5G network. Let’s try to get this sorted for you.

To get started, can you tell me if this happens every time you switch to the next track, or does it happen sporadically? Also, is the app fully updated to the latest version, and are you running the latest Windows updates?

Meanwhile, here are a few quick steps that often help with connectivity interruptions in streaming apps on Windows 10:

1. Restart your device: Sometimes, a simple reboot clears temporary network glitches.

2. Check network stability: Even though you're connected to WiFi or 5G, the connection might briefly drop or be unstable. Try running a speed test or browsing other streaming services to see if they experience similar interruptions.

3. Clear the app cache/data: Sometimes cached data in the 1.FM app causes issues. If available, clear the cache in app settings or uninstall and reinstall the app to refresh its data.

4. Disable any VPN or Proxy: If you’re using VPNs or proxies, they can introduce slight delays or connection resets that lead to the reconnecting message.

5. Run Windows network troubleshooter: Go to Settings > Network & Internet > Status > Network troubleshooter to detect and fix common network issues automatically.

If the problem persists even after these, it may be related to how the app handles buffering or network handoffs between WiFi and 5G. Let me know what you find from these steps and any extra details you can share. We can then explore advanced settings or app-specific fixes.

Are you satisfied with this initial guidance so far?

Clearing app cache seems to help, let's see for how long

Great to hear clearing the app cache seems to help! Regarding how long the benefits last, generally clearing the cache removes temporary files that may have piled up and caused slowdowns or connectivity glitches. Over time, your app will rebuild this cache as you use it again.

For many users and apps, clearing cache once a month strikes a good balance between maintaining smooth performance and avoiding frequent disruptions. However, the exact timeframe depends on how heavily you use the app and the nature of your network environment. If the "Reconnecting..." issue comes back soon after clearing cache, it might point to deeper network or app-specific issues to explore further.

So, try monitoring it over a couple of weeks and clear cache again if you notice the problem returns. If it persists despite cache clearing, just let me know, and we can dig into more advanced settings or network diagnostics.

Are you satisfied with this explanation? If you want, I can provide tips on how to clear cache efficiently on your Windows 10 device for this app.