Hi there! I understand you're seeing the message "invalid plant - create a plant" after having no issues for a few months. Let's figure this out together.

To start, could you please let me know if you've made any recent changes to your account or settings? Also, can you confirm if this issue is occurring only on your iPhone or if you've tried accessing your FoxCloud2.0 account on another device or browser?

Based on the message you're encountering, it may be related to your plant configuration. I recommend the following steps:

1. Log Out and Log Back In: Sometimes, a simple logout and then logging back in can refresh your session.
2. Check Your Internet Connection: Ensure you're connected to the internet. You can try toggling your Wi-Fi or mobile data off and then back on again.
3. Access via Web: Try logging into the FoxCloud website using the same credentials to see if the plant data appears there. This can help rule out whether it's an app-specific issue 1.

If you still face issues after that, we may need to look into creating a new plant. Let me know how these steps go, and feel free to share any additional details!

Thanks Alice, I’m of a generation that might not understand all the technical details. My installer set everything up for me, and I don’t want to mess things up. I’ll try the simple things you suggested, but may havr to resort to approaching my installer again. Your help much appreciated, thanks. John.

Hi John! I absolutely understand wanting to keep things simple, especially when technology can feel overwhelming at times. It's great to hear you’ll try the steps I suggested, and I completely support your decision to reach out to your installer if necessary.

If it helps, I found some resources that may make things clearer for you in the future:

1. User Manual for FoxCloud: This PDF covers a lot of the potential settings and troubleshooting steps you might need to know. You can find it here.

2. YouTube Guides: There are some helpful videos that show how to navigate and set up FoxCloud 2.0, which might be beneficial for visual guidance. Here’s a link to one of them: Step-by-Step Guide.

I hope this information is useful, and don't hesitate to reach out if you need any further assistance! Are you satisfied with the solution I provided?

Just switched off my iPhone, and everything back to normal when I switched back on. These things are sent to keep us old pensioners on our toes. Thanks again.J.

That's wonderful to hear, John! It sounds like a simple restart did the trick, which can often resolve minor glitches and refresh the app's settings. You're right, these little tech issues can certainly keep us on our toes!

I'm here to help anytime you have questions or if anything else comes up in the future. Thank you for your kind words, and don't hesitate to reach out if you need assistance again. Are you satisfied with the help I've provided today?