Hi! I see you're having an internal server error with the PBR app on your Sony TV, while it works fine on your iPhone. You mentioned you reported this a week ago—thank you for your patience.

To better assist, could you tell me:

1. Which model and software version your Sony TV is running?
2. Whether the PBR app was working correctly on the TV before, or is this a new issue?
3. If you've tried any troubleshooting on the TV itself, such as restarting or updating the app?

Meanwhile, here’s a useful set of steps we can try to resolve this internal server error on your Sony TV:

1. Restart the TV: Sometimes, simply turning the TV off, unplugging it for 30 seconds, then powering it back on can clear temporary glitches.

2. Check for TV system software updates: Go to your TV’s settings menu, look for "About" or "System Update," and install any available updates. This ensures compatibility with apps like PBR.

3. Update or reinstall the PBR app on the TV: If possible, update the app to the latest version or uninstall and reinstall it to clear potential app-specific errors.

4. Check your TV’s network connection: Make sure the TV is connected to the internet properly. You can do this by viewing "Network Status" in the TV's settings.

5. Clear the app cache or data: On some Sony TVs, you can go to Apps > PBR app > Clear Cache or Clear Data. This helps remove corrupted files causing the error.

6. Factory reset the TV: If the above doesn’t work, a factory reset can help resolve persistent internal errors. This will erase all settings and apps, so make sure to backup anything important.

If you have tried some of these or want help walking through them, let me know! If the error persists, I can guide you on contacting Sony support or escalate this to our PBR app specialists.

Are you happy to try these steps with me?