Hi there! I understand when you open the PBR app, you see the intro, then only the home bar and the Ariat ad appear without any other content loading. Let’s get this figured out.

To start, can you tell me if this happens every time you open the app or just occasionally? Also, is your internet connection stable when this happens? Sometimes, content may fail to load if the network is spotty.

Here are some steps to try that can often clear this kind of issue:

1. Restart the app: Close it completely and open it again. Sometimes the app just needs a fresh load.
2. Check for app updates: An outdated app version might have bugs causing this. Go to the Microsoft Store or your app source and make sure you’ve got the latest update.
3. Clear the app cache: Since you are on Windows, you can go to Settings > Apps > PBR app > Advanced options > Reset or Clear Cache. This removes temporary files that might be causing display issues.
4. Check your internet connection: Try opening a website or streaming video to confirm your network is working smoothly. A slow or unstable connection can interrupt content loading.
5. Disable any VPN or proxy: If you’re using one, try turning it off to see if that helps with content loading.
6. Reinstall the app: If the above doesn’t work, uninstalling and reinstalling the PBR app can fix corrupted files.

If you have already tried any of these, please let me know which ones so we don’t repeat steps. Also, are there any error messages appearing or is it just a blank screen with the home bar and ad?

I’m here to help you get it working!