[TodayTix] Not working on the app

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Jennifer Schaeffer
3 months ago In TodayTix
Not working on the app

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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3 months ago

Hi there! I see you're having trouble with the TodayTix app not working. To help you best, could you tell me a bit more about what's happening? For example, does the app fail to open at all, are you having trouble logging in, or is there a specific error message you're seeing? Also, are you using the app on your Windows device via a browser, or another device?

Once I know a little more, I can guide you through some steps to get things running smoothly.

J
Jennifer Schaeffer
3 months ago
user
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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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3 months ago

Thanks for letting me know the app isn’t loading. Let’s try a few straightforward steps to get it up and running on your Windows device with WebKit browser:

1. Force Close and Reopen the App: If you’re using a Windows app or a browser window, completely close it and then open it again.

2. Check for Updates: Make sure the TodayTix app or your browser is up to date. Updates often fix bugs affecting loading.

3. Clear Browser Cache: Since you're using a WebKit-based browser on Windows, cached data could cause loading problems. Clearing your browser cache might help:
- Open your browser settings.
- Find the option for clearing browsing data or cache.
- Select to clear cached images and files.
- Restart the browser and try loading TodayTix again.

4. Switch Network Connection: Sometimes switching from Wi-Fi to a wired connection or to mobile hotspot can clear up connectivity issues affecting loading.

5. Try Another Browser or Device: To pinpoint if it's related to your browser or device, try accessing TodayTix on another browser or a different device if available.

If these don’t help, I'd like to know if you get any error message or see a blank page? That way, I can help further or suggest reinstalling the app if you’re on a mobile device1 9.

Are you happy to try these and let me know what happens?

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