Hi! I see you’re having trouble with the Tunepal app showing a “can’t connect to tunepal.org” message. Let’s see if I can help you get that sorted out on your iPhone running iOS 16.7.

First, can you tell me if the issue happens all the time or just sometimes? Also, have you tried any fixes already, like restarting the app or your phone? That way I can avoid repeating what you’ve done.

In the meantime, here are a few simple steps to try that usually fix connection issues with apps like Tunepal:

1. Check your internet connection: Make sure your iPhone is connected to Wi-Fi or cellular data and that browsing other sites is working.
2. Restart the Tunepal app: Swipe up from the bottom and close the app completely, then reopen it.
3. Restart your iPhone: Hold the power button and slide to power off, then turn it back on.
4. Update the app: Go to the App Store and check if there’s an update available for Tunepal. Sometimes bugs are fixed in updates.
5. Check if tunepal.org is down: There have been reports that the website sometimes goes offline for maintenance or other issues, which affects the app’s ability to connect. This is a known ongoing situation, and the developers have mentioned fixing problems related to Microsoft affecting the site2. So, it may be a server-side issue outside your control right now.

If none of those work, I can guide you through some more advanced checks or look up if there’s a timeline for when Tunepal expects to have the site fully operational again.

Could you please let me know what you’ve tried so far? That way, I’ll tailor the next steps for you.

Tried all of the above, have up to date version of Tunepal, it’s a permanent issue

Thanks for letting me know you’ve tried all the usual troubleshooting steps. From what you describe and based on recent community reports, it looks like the issue with Tunepal is indeed permanent at the moment—the Tunepal app and its website (tunepal.org) are currently down and not functioning properly for many users.

There are discussions on forums and communities confirming that both the app and the site are failing to connect and that this has been ongoing for some time. Unfortunately, the original Tunepal service seems to be offline or inactive without clear information on an expected fix or update1.

As a temporary alternative, some users have been advised to try other apps like Folkfriend, which can provide similar tune browsing and session features until Tunepal is working again1.

Here’s what I suggest right now:
1. Consider using an alternative app like Folkfriend for your tune browsing needs.
2. Keep an eye on official Tunepal channels such as their Facebook page or The Session forum for any announcements or updates.
3. If you’d like, I can help you find and set up an alternative app similar to Tunepal.

I wish I could offer a direct fix, but this seems to be out of the hands of typical troubleshooting due to service availability. Would you like me to assist with finding an alternative app that works well on your iPhone?

Are you satisfied with the information I provided so far?