Hi there! I understand you're experiencing an issue where the full article isn't showing in your Epoch Times app on your iPhone, and the buttons aren't responding. Let's get to the bottom of this so you can enjoy reading smoothly again.
To start, could you let me know if this happens with all articles or just specific ones? Also, are you connected over Wi-Fi or cellular data when this happens? Any additional details like error messages or recent changes to your device or app would be helpful.
Meanwhile, I'll guide you through some steps that often resolve such issues:
1. Check Your Internet Connection Make sure your iPhone is connected to a stable internet source. You can try switching between Wi-Fi and cellular data to see if the issue persists.
2. Close and Restart the App Swipe up from the bottom (or double-click the Home button if your iPhone has one), find the Epoch Times app, and swipe it away to close it fully. Then reopen the app.
3. Restart Your iPhone A simple restart can clear temporary glitches. Hold the side button and volume button, slide to power off, then turn it back on.
4. Update the App Open the App Store, tap your profile icon, and scroll to see if Epoch Times has an update. Updating can fix bugs that cause display and button issues.
5. Clear App Cache / Data iOS doesn’t provide a direct "clear cache" option for apps, but reinstalling the app can achieve this. Delete the Epoch Times app by pressing and holding the icon, choosing "Remove App," then reinstall it from the App Store.
6. Disable Any VPN or Ad Blockers If you use a VPN or ad-blocking software, try disabling them temporarily, as they can interfere with content loading and button functions.
7. Check for iOS Updates You're on iOS 17.5.1, which is current, but it’s worth double-checking in Settings > General > Software Update for any incremental patches.
If after trying these you’re still facing the issue, it might be related to the app itself or server-side problems. You can also try accessing the content through the mobile web browser at www.TheEpochTimes.com to confirm if it's app-specific.
Let me know where you are with these steps or if you have tried some already, and we can go deeper if needed. How does that sound?
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Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
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Hi there! I understand you're experiencing an issue where the full article isn't showing in your Epoch Times app on your iPhone, and the buttons aren't responding. Let's get to the bottom of this so you can enjoy reading smoothly again.
To start, could you let me know if this happens with all articles or just specific ones? Also, are you connected over Wi-Fi or cellular data when this happens? Any additional details like error messages or recent changes to your device or app would be helpful.
Meanwhile, I'll guide you through some steps that often resolve such issues:
1. Check Your Internet Connection
Make sure your iPhone is connected to a stable internet source. You can try switching between Wi-Fi and cellular data to see if the issue persists.
2. Close and Restart the App
Swipe up from the bottom (or double-click the Home button if your iPhone has one), find the Epoch Times app, and swipe it away to close it fully. Then reopen the app.
3. Restart Your iPhone
A simple restart can clear temporary glitches. Hold the side button and volume button, slide to power off, then turn it back on.
4. Update the App
Open the App Store, tap your profile icon, and scroll to see if Epoch Times has an update. Updating can fix bugs that cause display and button issues.
5. Clear App Cache / Data
iOS doesn’t provide a direct "clear cache" option for apps, but reinstalling the app can achieve this. Delete the Epoch Times app by pressing and holding the icon, choosing "Remove App," then reinstall it from the App Store.
6. Disable Any VPN or Ad Blockers
If you use a VPN or ad-blocking software, try disabling them temporarily, as they can interfere with content loading and button functions.
7. Check for iOS Updates
You're on iOS 17.5.1, which is current, but it’s worth double-checking in Settings > General > Software Update for any incremental patches.
If after trying these you’re still facing the issue, it might be related to the app itself or server-side problems. You can also try accessing the content through the mobile web browser at www.TheEpochTimes.com to confirm if it's app-specific.
Let me know where you are with these steps or if you have tried some already, and we can go deeper if needed. How does that sound?