Hi there! I understand that you're listed as inactive on LiveBarn even after making a payment. Let's get to the bottom of this together.

First, can you confirm whether this is showing up on the LiveBarn app or the website? Also, did you receive any confirmation email regarding your payment? Any additional details you provide will help me assist you better!

No email, worked on app. Listed as no payment/inactive

Thanks for the additional details! Since you're not receiving an email confirmation and your account shows as inactive in the app, let's try a couple of troubleshooting steps.

1. Check Payment Method: Ensure the payment method you used was valid and that there were no issues with the transaction. Sometimes, payments can fail without a clear message.

2. Re-login: Try logging out of your LiveBarn app and then logging back in. This might refresh your session and update the account status.

3. Clear App Cache (if applicable): Go to your iPhone settings, find the LiveBarn app, and see if you can clear the cache. This could help in case any temporary data is causing the issue.

4. Account Status: If the above steps don’t resolve the issue, it may be necessary to check with LiveBarn’s support team to verify your account status and any missing payments. You can contact them via their support email at [email protected].

If you’d like, I can help you search for more specific information regarding common account issues on LiveBarn as well. Just let me know!

Listed as inactive after paying

Thank you for your patience! It appears that there may be common reasons for being listed as inactive after making a payment. Let's explore some possible solutions together:

1. Consult FAQ: Check the LiveBarn FAQ page for information on your issue. Sometimes the answers can be found there, especially regarding payment statuses and account issues. You can visit it here.

2. Check Subscription Status: Ensure your payment has indeed been processed. If it was unsuccessful, it might not reflect on your account. Look through your payment details, or if possible, check your bank or payment provider for recent transactions related to LiveBarn.

3. Re-login to the App: Logging out of the app and back in often refreshes your account status. If there are temporary syncing issues, this might resolve them.

4. Direct Support: Since you didn’t receive an email confirmation of payment, it would be best to contact LiveBarn’s support directly. They can verify your account status and payment history and provide the assistance you need. You can reach them at [email protected] or through their contact page.

If you've tried some of these steps and need more assistance or if the issue persists, please let me know. I'm here to help! Are you satisfied with the solutions I've provided?

I’ll relog in

Great! Re-logging into the app is a good step to refresh your account status. Once you've logged back in, check if your account is still listed as inactive. If it is, please let me know, and we can explore further options together! Thank you for your efforts—I'm here to help if needed!

All set, thankd

I’m glad to hear that everything is set now. If you have any more questions or need assistance in the future, don't hesitate to reach out. Have a great day, and enjoy using LiveBarn!

If you ever experience any issues again or want to explore more about your account, you can find helpful information on the LiveBarn FAQ page or contact their support directly here.

Take care!