Hi! I’m Benjamin Carter. I see you’re having trouble with the PECO app not working on your device. I’d like to help get this sorted out for you. To start, could you tell me a bit more about what exactly isn’t working? For example, are you unable to open the app, is it freezing, or are you having trouble signing in? Any specific error messages you see would also be helpful.

In the meantime, I can guide you through some common troubleshooting steps:

1. Restart Your Device: Sometimes a quick reboot clears up temporary glitches.
2. Check for App Updates: Go to your app store and see if there’s an update available for the PECO app. Running the latest version is important.
3. Clear the App Cache: Since you’re on an Android device, go to Settings > Apps > PECO app > Storage > Clear cache. This can fix corrupted temporary data.
4. Check Your Internet Connection: Ensure you have a stable internet connection via Wi-Fi or mobile data.
5. Reinstall the App: If the app still won’t work, uninstall it and then reinstall it from your app store.

If you’ve already tried these steps or if the problem is different, please let me know what you’ve done or what you’re experiencing specifically.

Also, just so you know, PECO sometimes performs maintenance that may cause brief interruptions in app services. If it might be maintenance time, this could explain issues for a short while5.

Once you share more details, I can help you further! Are you satisfied with this initial guidance?