Hi there! I understand you’re seeing the error message “Sorry, something went wrong on our end” when trying to view your current booking on Vrbo. That definitely sounds inconvenient. To help you better, could you let me know whether you are experiencing this on the Vrbo website through your web browser or on the Vrbo mobile app? Also, have you tried accessing your booking from a different device or browser yet?

Meanwhile, I’ll guide you through some steps tailored to your Mac (OS X 10.15.7) that usually resolve this type of issue:

1. Clear Browser Cache and Cookies
Since you’re likely using Safari or another browser on your Mac, try clearing the cache and cookies. Sometimes stored data gets corrupted and leads to errors.
- For Safari: Go to Safari > Preferences > Privacy > Manage Website Data > Remove All.

2. Try a Different Browser
If you usually use Safari, try opening Vrbo in Chrome or Firefox to see if the problem persists.

3. Disable Browser Extensions
Sometimes ad blockers or privacy add-ons interfere with website functionality. Temporarily disable these extensions and reload the Vrbo page.

4. Check for Vrbo Service Outages
Occasionally, Vrbo experiences temporary service issues on their servers that can cause such errors. You can check Vrbo’s social media or community forums for any server problem announcements.

5. Use the Vrbo Mobile App
If you haven’t tried yet, download or open the Vrbo app on your iPhone or iPad. Some users find that the app can work more reliably than the website for viewing bookings in these cases.

6. Log Out and Log Back In
Sign out of your Vrbo account completely, then log back in to refresh your session.

If you’ve tried these already or the issue remains, please let me know exactly at which step you’re getting stuck or if any error messages changed. I can then guide you through more advanced troubleshooting or help you contact Vrbo’s direct support at [email protected].

Does this help get you started? Would you like help walking through any of these steps?