Hi there! It sounds like you're experiencing an issue with the Uhale Picture functionality on your device. I’d be happy to help you troubleshoot this. Could you please provide a bit more information?

1. When did this issue start occurring?
2. Have you tried refreshing the app or restarting your device?
3. Are there any specific error messages you're seeing, or does the screen just freeze?

With these details, I can guide you more effectively!

About a week again we have not restarted I no message just freezing

Thanks for the details! Since your Uhale Picture is freezing without any error messages and you haven't restarted your device in about a week, let's try to tackle that with a few steps.

### Here’s what you can do:

1. Restart the Device:
- Since you mentioned you haven’t restarted your device recently, let's start with that. Hold down the power button until the menu appears, then tap on "Restart".

2. Clear App Cache:
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find and select Uhale from the list.
- Tap on Storage and then Clear Cache. This helps in removing any temporary files that might be causing the freezing issue.

3. Check for Updates:
- Ensure that both your app and your device’s software are up to date. You can do this by:
- Going to Settings > System > System Update for your device.
- Check the Google Play Store for any updates for the Uhale app.

4. Reinstall the App:
- If the issue persists, you might want to uninstall and then reinstall the Uhale app.
- Go to Settings > Apps, find Uhale, select it, and then click on Uninstall. After that, go to the Play Store to reinstall it.

5. Check Device Performance:
- Sometimes, if the device is low on memory, it can cause apps to freeze. Make sure you have enough storage available by checking Settings > Storage.

If you've tried any of these steps or find the problem isn't resolved after following them, please let me know and we can explore deeper solutions, possibly including reaching out to higher-level support.

Are you satisfied with the solution I provided?