Hi there! I understand you’re trying to get a new QR code to connect your Uhale photo frame to your new WiFi, after switching internet providers. Is that right?

Could you please tell me if your Uhale frame is displaying any current QR code at all? Or is it stuck without showing one? Also, are you able to connect the frame to the new WiFi network, or is that where the issue is? This info will help me guide you better.

In the meantime, here’s a general approach to generate a new QR code for your frame with your updated WiFi:

1. Reset the WiFi Settings on Your Frame:
Most Uhale frames allow a factory reset or WiFi reset option. This clears the old WiFi info so it can scan for a new network. Usually, this is done by holding down a button or accessing the settings on the frame itself.

2. Connect Your Frame to the New WiFi:
After reset, the frame should display a fresh QR code. Using the Uhale app on your Android device (ensure it’s the latest version), scan this QR code to bind the frame to your phone.

3. Bind the Frame to the App:
Once the frame shows the new QR code, open the Uhale app and select the option to add a new frame. Scan the QR code, which transfers the new WiFi credentials to the frame, allowing it to connect.

4. Confirm Connection:
The frame should now connect to your new internet provider’s WiFi, and you should be able to send photos and videos through the app.

If your frame isn’t showing a new QR code or you’re having trouble with these steps, please let me know what model your frame is, and if you tried a reset already. I can provide more detailed instructions or alternative methods to get your frame online with the new network.

Are you currently seeing any error messages on the frame or in the Uhale app? That info will help too!