Hi there! I see you're running into a "too many attempts" error on the Good Food app even though you're a member and usually just open it. That sounds like something we can definitely look into together.

To get started, can you tell me if this message pops up right when you try to log in? Or is it showing up at some other point, like when placing an order or opening the app? Also, have you recently tried logging in multiple times with a wrong password or had any issues with payment methods?

This info will help me guide you through the best next steps.

It popped up when I was in the middle of reading a recipe

Thanks for that detail! Since the "too many attempts" pop-up appeared while you were just reading a recipe and not actively logging in or entering information, it sounds like there might be a glitch or some sort of authentication timeout in the app.

Let's try a few steps to clear this up:

1. Close and Restart the App
Double-click the iPhone’s home button (or swipe up from the bottom) to open the app switcher, then swipe the Good Food app off the screen to fully close it. Then reopen the app and try accessing the recipe again.

2. Check Your Login Status
Once reopened, verify if you are still logged in. If you see a login prompt, enter your credentials to sign back in.

3. Clear App Cache (if possible)
iOS apps don’t have a direct cache clear option, but reinstalling the app will essentially refresh it. If the pop-up persists, consider uninstalling and reinstalling the app:
- Tap and hold the Good Food app icon.
- Select "Remove App" and confirm.
- Head to the App Store, search for Good Food, and reinstall it.

4. Update the App & iOS
Make sure both your Good Food app and your iPhone's iOS (you’re on 18.6.1, which is recent) are up to date. App updates often fix bugs.

5. Check Your Internet Connection
Make sure you have a stable internet connection, as connectivity issues can sometimes cause authentication timeout errors.

If after trying these steps you still face this message, it could be a backend issue or something related to your specific membership account. In that case, I can help escalate it to our Good Food app support team for a closer look.

Would you like to try these steps now? Or is there anything specific you noticed before or after the pop-up?