Hi there! I’m Henry Adams, and I’m here to help you with the issues you’re experiencing with ClipClaps.

It sounds like the spins aren’t working for you, and you're also not seeing the update video icon. Let’s tackle these issues one at a time.

First, could you let me know if you've recently updated the ClipClaps app? Sometimes, certain features might not work as intended if the app is outdated.

Here are a few steps we can try to troubleshoot both issues:

1. Check for App Updates:
- Go to your device's app store (Google Play Store).
- Tap on the menu icon and select "My apps & games."
- Look for ClipClaps in the list and see if there’s an update available. If there is, install it.

2. Clear Cache:
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find and select ClipClaps.
- Click on Storage, then tap on Clear Cache.

3. Restart the App and Device:
- Close the ClipClaps app completely and reopen it.
- If the issue persists, restart your device, as it can often resolve temporary glitches.

4. Check Rewards Section:
- Open the ClipClaps app and navigate to the Rewards section at the bottom. This is where the spin option should be available.

5. Reinstall ClipClaps:
- If none of the above steps work, it might help to uninstall the app and then reinstall it. Just make sure you have your login details so you can access your account afterward.

If these steps don't resolve the issues, please let me know what you've already tried or if there's any specific error message you're seeing. I’ll do my best to provide further assistance! Are you satisfied with the solution I provided?

I already tried this so this solution isn't working

Thank you for your patience! Let's dig a bit deeper into the issues you're facing.

Since you've already tried the steps I mentioned and they didn't help, we may need to investigate further. Here are some additional options to consider:

1. Network Issues: Sometimes, connectivity issues can cause features like spins to not function properly. If possible, try switching between Wi-Fi and mobile data to see if that helps. It can also help to reset your router if you are using Wi-Fi.

2. Account Issues: Check if there are any notifications regarding your account that might affect spins. Sometimes, limits or restrictions may apply due to activity or other reasons. Log into the app and check if there are any alerts or messages.

3. App Permissions: Ensure that ClipClaps has the necessary permissions enabled. You can do this by going to your device settings, then navigating to Apps > ClipClaps > Permissions. Make sure all relevant permissions (like storage and network access) are granted.

4. Last Resort: Reinstalling: I know you might have tried reinstalling already, but sometimes a different approach could help. Make sure to completely uninstall it from your device, then delete any remaining data files related to ClipClaps from your device, and then reinstall the app from the Play Store.

If you're still experiencing issues after these steps, it may be a more significant issue within the app itself. In that case, you can consider reaching out to our support team directly at [email protected] for personalized assistance.

Let me know if any of these steps help or if there's anything else I can do for you! Are you satisfied with the solution I provided?