To troubleshoot the issue of Alexa not working with your VeryFitPro device, follow these step-by-step instructions:

1. Update Your Device: Ensure that your VeryFitPro device is running the latest software version. You can update it through the VeryFit app on your phone. Check if there are any pending updates and apply them.

2. Connected Properly: Confirm that your VeryFitPro device is properly connected to your smartphone via the VeryFit app. Open the app and navigate to the "Device" page, then select your device to ensure it's connected - learn more.

3. Enable the Alexa Skill: In the VeryFit app, go to the “GT Band” section under Devices. From there, locate the Amazon Alexa feature. If it's already enabled, try disabling it and then re-enabling it. This refresh can help resolve connectivity issues - learn more.

4. Deregister and Re-register Your Device: Sometimes, deregistering your VeryFitPro device and then re-registering it can fix issues. You can do this in the Alexa app. Go to “Devices,” select your VeryFitPro device, and choose the option to deregister. After that, re-add your device in the app - learn more.

5. Check Network Connectivity: Ensure your Wi-Fi network is functioning correctly. Alexa requires a stable internet connection, so if your network is having issues, it may affect Alexa’s performance. Make sure you are connected to a 2.4GHz network, as many devices can't connect to 5GHz - learn more.

6. Restart Your Devices: Restart both your VeryFitPro device and your smartphone. This can clear any temporary glitches that may be impacting connectivity.

7. Grant Permissions: Ensure the VeryFitPro app has permission to access certain features on your phone. Check the app settings and ensure Bluetooth and data access settings are enabled - learn more.

8. Consult Helpful Resources: If you are still having trouble, you can refer to troubleshooting guides or community forums for user experiences and suggested fixes. These may offer additional insights into unique issues or bugs - learn more.

By following these steps carefully, you should be able to resolve the Alexa issues you are experiencing with your VeryFitPro device. If problems persist after trying all these solutions, consider reaching out to customer support for further assistance.