[Myntra] Picture of product are not appearing

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Vivd
1 month ago In Myntra
Picture of product are not appearing

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 month ago

Hello! I understand that product images are not loading for you on Myntra, is that right? Could you share if this is happening only on the Myntra app or also when you use Myntra through your WebKit browser on your Android 10 device? Also, are you connected to Wi-Fi or mobile data when this happens? This info will help me guide you better.

V
Vivd
1 month ago
user
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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 month ago

Thanks for confirming you're using Wi-Fi. Since product images are not appearing, the issue might be related to your network connection or app data. Let's try a few steps to get this fixed on your Android 10 device:

1. Check Wi-Fi Signal and Speed: Make sure you have a strong and stable Wi-Fi connection. Sometimes slower or intermittent networks prevent images from loading fully.

2. Restart Your Router and Device: Power off your Wi-Fi router for about 30 seconds and restart it. Also, restart your phone to refresh network settings.

3. Clear Myntra App Cache:
- Go to Android Settings > Apps > Myntra > Storage > Clear Cache.
- This helps remove temporary files that may cause display issues.

4. Check Data Usage Restrictions:
- In Android Settings, ensure that Myntra app is allowed to use data over Wi-Fi without restrictions.

5. Force Stop and Reopen the App:
- In Settings > Apps > Myntra > Force Stop, then reopen the app to see if images load.

6. Switch Wi-Fi Network or Try Mobile Data:
- If possible, try connecting to a different Wi-Fi or toggle to mobile data temporarily to check if images appear.

If after these steps images still don’t load, there could be a network setting specific to your router causing issues (like firewall or DNS problems). Sometimes certain apps face issues when the network blocks specific content. In such cases, resetting your router settings or contacting your internet service provider might help1.

Would you be able to try these steps and let me know which ones you’ve done or how it goes? That will help me guide you further.

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