Hi there! I see you're running into a Cloudflare Ray ID block (9b20e0ff9e4a9961) when trying to access the Find a Grave app. That Ray ID is specific to the security layer Cloudflare uses to protect websites from suspicious or harmful traffic.

To help me guide you better, could you tell me a bit more? For example:
- When exactly do you see this block—loading the app, logging in, or another action?
- Have you tried accessing the site from a different network or device to see if the issue persists?
- Have you recently changed your network or started using a VPN or proxy?

Meanwhile, here are some straightforward steps you can try:

1. Clear your browser cache and cookies: Sometimes old data can cause access issues.
2. Disable VPNs or proxies: These can sometimes trigger Cloudflare’s security if the IP address is flagged.
3. Restart your router: This can assign a new IP address if your ISP uses dynamic IPs.
4. Try a different network: For example, switch to mobile data instead of Wi-Fi to check if the network IP is the problem.
5. Ensure your browser is up-to-date: Using the latest version helps compatibility.

If none of these work, the block may stem from specific firewall rules or rate limits on Cloudflare’s side related to your IP or device. In that case, the best way forward is to share your Cloudflare Ray ID (which you have) plus your IP address with the Find a Grave support team at [email protected]. They can work with Cloudflare to identify and lift the block for your access1 8.

Let me know how the initial steps go or if you have more details! I’m here to help you through this.