Hi there! I want to help you get the Find a Grave app working so you can find the graves you're looking for. Can you tell me a bit more about what's happening? For example, is the app not showing any search results, or is it giving an error message when you try to search? Also, are you searching by name, location, or something else? Any extra detail you provide will help me guide you better.
Thanks for the additional info about the "server error" when searching for Dryden. It sounds like the app is having trouble connecting to the Find a Grave servers at those times or with those specific search queries.
Here’s what we can try to resolve this on your iPhone with iOS 18.7:
1. Check Internet Connection Make sure your Wi-Fi or cellular connection is strong and stable. Server errors can sometimes happen if the connection drops during a search.
2. Force Quit and Restart the App Double tap the Home or swipe up gesture to access recently used apps, then swipe the Find a Grave app off-screen to close it. Reopen it and try your search again.
3. Clear Cache (if available) The iOS app itself might not have an explicit cache clear option, but restarting the app after closing it often helps refresh things.
4. Update the App and iOS Confirm that your Find a Grave app is updated to the latest version. Also, check for any iOS updates beyond 18.7, since updates can fix server compatibility issues.
5. Try Searching Online To see if the problem is app-specific, try searching for Dryden graves via the Find a Grave website at https://www.findagrave.com . If that works, it’s more evidence the app has the issue.
6. Wait and Retry Later According to some recent user reports, Find a Grave’s server errors have happened sporadically and may resolve after some time14.
If none of these steps work, the issue might be on Find a Grave’s backend. In that case, you can email [email protected] to report it, including that you get "server error" on searches like Dryden. Please let me know if you want help crafting that email or if you try the steps above and still have trouble!
Are you satisfied with this plan to diagnose and fix the issue?
Hi again! I see you're still having trouble with the Find a Grave app not allowing you to find a grave, and you mentioned a server error earlier. Based on recent reports and user feedback, this is sometimes a known issue where the app returns errors like "error loading memorials" or "server error" when searching, especially for certain locations or terms.
Here’s what you can try next on your iPhone (iOS 18.7):
1. Restart Your iPhone A full restart can sometimes clear up network or app glitches.
2. Reinstall the Find a Grave App Since clearing cache isn’t always easy on iOS, uninstall the app and then reinstall it fresh from the App Store. This can fix corrupted app files.
3. Try Using the Website Instead Go to https://www.findagrave.com using your iPhone’s browser and do the search there. Some users reported that the app had temporary issues, but the website search still works1.
4. Use Advanced Search Options When searching, try the advanced search and select 'all time' instead of recent periods, as some search filters might limit results unintentionally3.
5. Check for Known Outages or Updates Sometimes Find a Grave's systems undergo maintenance or have intermittent outages. Checking a community forum or the Find a Grave support page can help confirm this2.
If after these steps the problem remains, the issue might be on Find a Grave’s server side, and reporting it directly via [email protected] mentioning your situation would be best.
Does this help get you closer to finding the graves you’re searching for? Let me know, and I’m here to assist further!
Comments
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! I want to help you get the Find a Grave app working so you can find the graves you're looking for. Can you tell me a bit more about what's happening? For example, is the app not showing any search results, or is it giving an error message when you try to search? Also, are you searching by name, location, or something else? Any extra detail you provide will help me guide you better.
When I enter area such as Dryden it says server error
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Thanks for the additional info about the "server error" when searching for Dryden. It sounds like the app is having trouble connecting to the Find a Grave servers at those times or with those specific search queries.
Here’s what we can try to resolve this on your iPhone with iOS 18.7:
1. Check Internet Connection
Make sure your Wi-Fi or cellular connection is strong and stable. Server errors can sometimes happen if the connection drops during a search.
2. Force Quit and Restart the App
Double tap the Home or swipe up gesture to access recently used apps, then swipe the Find a Grave app off-screen to close it. Reopen it and try your search again.
3. Clear Cache (if available)
The iOS app itself might not have an explicit cache clear option, but restarting the app after closing it often helps refresh things.
4. Update the App and iOS
Confirm that your Find a Grave app is updated to the latest version. Also, check for any iOS updates beyond 18.7, since updates can fix server compatibility issues.
5. Try Searching Online
To see if the problem is app-specific, try searching for Dryden graves via the Find a Grave website at https://www.findagrave.com . If that works, it’s more evidence the app has the issue.
6. Wait and Retry Later
According to some recent user reports, Find a Grave’s server errors have happened sporadically and may resolve after some time1 4.
If none of these steps work, the issue might be on Find a Grave’s backend. In that case, you can email [email protected] to report it, including that you get "server error" on searches like Dryden. Please let me know if you want help crafting that email or if you try the steps above and still have trouble!
Are you satisfied with this plan to diagnose and fix the issue?
Won’t alow me to find a grave
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Hi again! I see you're still having trouble with the Find a Grave app not allowing you to find a grave, and you mentioned a server error earlier. Based on recent reports and user feedback, this is sometimes a known issue where the app returns errors like "error loading memorials" or "server error" when searching, especially for certain locations or terms.
Here’s what you can try next on your iPhone (iOS 18.7):
1. Restart Your iPhone
A full restart can sometimes clear up network or app glitches.
2. Reinstall the Find a Grave App
Since clearing cache isn’t always easy on iOS, uninstall the app and then reinstall it fresh from the App Store. This can fix corrupted app files.
3. Try Using the Website Instead
Go to https://www.findagrave.com using your iPhone’s browser and do the search there. Some users reported that the app had temporary issues, but the website search still works1.
4. Use Advanced Search Options
When searching, try the advanced search and select 'all time' instead of recent periods, as some search filters might limit results unintentionally3.
5. Check for Known Outages or Updates
Sometimes Find a Grave's systems undergo maintenance or have intermittent outages. Checking a community forum or the Find a Grave support page can help confirm this2.
If after these steps the problem remains, the issue might be on Find a Grave’s server side, and reporting it directly via [email protected] mentioning your situation would be best.
Does this help get you closer to finding the graves you’re searching for? Let me know, and I’m here to assist further!