Hi there! I see you're having an unusual issue where you can't log in to Find a Grave, but when you post something, it still appears under your name. That does sound a bit confusing.
Just to get a clearer picture: - Are you trying to log in via the Find a Grave website or a mobile app? - When you say you can't see your page at login, do you mean your profile page doesn’t show up or the login itself fails? - Have you tried resetting your password or clearing your browser cache and cookies?
Meanwhile, here are some step-by-step suggestions that might help:
1. Clear Browser Data: Since you’re on a WebKit-based browser on Windows 10, start by clearing your browser cache and cookies. Sometimes old session data can cause login display issues.
2. Try a Different Browser or Incognito Mode: Sometimes browser extensions or cached data interfere with login processes. Try logging in with another browser like Edge or use a private/incognito window.
3. Password Reset: Use the “Forgot Password?” option on the Find a Grave sign-in page to reset your password. This will ensure your login credentials are correct and up to date1.
4. Check Account Status: Since posts appear under your name, it suggests your session may be partially active or cached. You might be logged in behind the scenes but the site isn’t fully recognizing it. Logging out completely and logging in again after clearing cache might help.
5. Check for Multiple Accounts: If you have multiple Find a Grave accounts, sometimes the system can get confused and show posts under one account while you're logged into another accidentally. Confirm which email or username you normally use.
If these steps don't resolve the issue, I can help you explore more advanced troubleshooting or get in touch with Find a Grave support for account-specific help. Let me know how these steps go or if you have any additional details!
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Emily Roberts
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Hi there! I see you're having an unusual issue where you can't log in to Find a Grave, but when you post something, it still appears under your name. That does sound a bit confusing.
Just to get a clearer picture:
- Are you trying to log in via the Find a Grave website or a mobile app?
- When you say you can't see your page at login, do you mean your profile page doesn’t show up or the login itself fails?
- Have you tried resetting your password or clearing your browser cache and cookies?
Meanwhile, here are some step-by-step suggestions that might help:
1. Clear Browser Data: Since you’re on a WebKit-based browser on Windows 10, start by clearing your browser cache and cookies. Sometimes old session data can cause login display issues.
2. Try a Different Browser or Incognito Mode: Sometimes browser extensions or cached data interfere with login processes. Try logging in with another browser like Edge or use a private/incognito window.
3. Password Reset: Use the “Forgot Password?” option on the Find a Grave sign-in page to reset your password. This will ensure your login credentials are correct and up to date1.
4. Check Account Status: Since posts appear under your name, it suggests your session may be partially active or cached. You might be logged in behind the scenes but the site isn’t fully recognizing it. Logging out completely and logging in again after clearing cache might help.
5. Check for Multiple Accounts: If you have multiple Find a Grave accounts, sometimes the system can get confused and show posts under one account while you're logged into another accidentally. Confirm which email or username you normally use.
If these steps don't resolve the issue, I can help you explore more advanced troubleshooting or get in touch with Find a Grave support for account-specific help. Let me know how these steps go or if you have any additional details!
Are you satisfied with this approach so far?