Hi there! I see you're noticing a sound when you open the MBTA mTicket app on your Android 10 device with WebKit. Let me understand better:

- Is this a one-time sound right when opening the app, or does it keep making noises afterward?
- Can you describe the sound—like a beep, chime, or something else?
- Have you checked if this sound might be related to a notification or a loading alert within the app?

This will help me find the right fix for you. Meanwhile, a common first step is checking your phone's notification settings for the mTicket app because some apps play sounds on launch or when updating. Would you like me to guide you through that?

Chime it goes away after a about 20 seconds it never did tgat until now

Thanks for the details about the chime that lasts about 20 seconds when you open the app—especially since this is new behavior. That helps a lot!

Here’s what I recommend trying to troubleshoot the issue step-by-step on your Android 10 device:

1. Check App Notifications & Sounds:
- Go to your device's Settings > Apps > MBTA mTicket.
- Tap Notifications and see if any sounds are set to play on app open or background activity.
- You can try temporarily turning off notification sounds here and check if the chime stops.

2. Clear App Cache:
- Go to Settings > Apps > MBTA mTicket > Storage.
- Tap Clear Cache. This removes temporary files that might cause bugs.
- Don’t clear data yet, as that may delete your login or tickets.

3. Restart the Phone:
- A quick reboot can help with background processes causing sounds.

4. Check for App Updates:
- Visit the Google Play Store and make sure the MBTA mTicket app is updated to the latest version.

5. Reinstall the App:
- If the chime persists, uninstall and then reinstall the app. This can fix corrupted files.

If after these steps the chime still plays on launch, it might be due to a recent app update or bug. I looked into recent mentions, and there’s some chatter about issues with the mTicket app but no direct confirmation on a chime bug yet 1.

If it’s a new bug, the best next step would be to report this to MBTA support via email at [email protected] so they can investigate further.

Does this approach make sense? Have you tried any of these steps already, or would you like me to guide you through any of them?

It's grayed out can't even allow permissions

Thanks for letting me know the permissions options are grayed out. That definitely narrows down the possibilities! Just to clarify a bit more:

- When you say the permissions are grayed out, is this happening in your device’s main Settings > Apps > MBTA mTicket > Permissions menu?
- Are you able to access and change permissions for any other apps on your device normally?
- Has this app been pre-installed or managed by your workplace or another organization? Sometimes device admin policies can lock permissions.

Here are some steps tailored for Android 10 to look into this:

1. Check if App is Device Admin / Managed
- Go to Settings > Security > Device admin apps (or something similar).
- See if MBTA mTicket or any unusual appals are active there. If yes, those apps can lock permissions.

2. Try Force Stop and Clear Cache
- In Settings > Apps > MBTA mTicket, tap Force Stop.
- Then tap Storage > Clear Cache. This sometimes resets permission states.

3. Check for System Updates
- Go to Settings > System > Advanced > System update and confirm your Android 10 is fully updated. Apple WebKit browser issues can sometimes fix with system patches.

4. Reinstall the App
- Uninstalling and reinstalling the MBTA mTicket app may resolve the grayed-out issue if it's a glitch.

5. Check for Accessibility or Profile Restrictions
- Sometimes profiles or accessibility apps restrict app permissions. Check under Settings > Accessibility or Settings > Users & accounts for any restrictions.

If none of these help and permissions remain unavailable, it could be due to device management restrictions or a rare app bug. At that point, contacting MBTA support directly at [email protected] with device and app details would be the best option.

Let me know what you find from these steps or if you want me to guide you through any of them!

Looks like just gor the MBTA mticket app only

Great, thanks for confirming that this issue is specific to the MBTA mTicket app. Let me give you some details about the app's download options and features to help provide better context:

- The MBTA mTicket app is the official app for buying and using MBTA Commuter Rail and Ferry tickets from your phone. It lets you purchase Single Ride, Round-Trip, 10 Ride, and Monthly passes securely on your device.
- It’s available for free on the Google Play Store for Android devices like yours and the Apple App Store for iOS. You can download it directly from the official Google Play link here: MBTA mTicket on Google Play.
- The app acts like a “ticket office in your pocket,” allowing quick purchase and easy redemption of tickets without needing paper or kiosks. It’s designed to be a convenient and secure way to handle MBTA rides.
- Features include ticket management, purchase history, and alerts related to your tickets.
- The app has a rating of about 3 stars on Google Play, reflecting mixed user experiences around updates and functionality, so some users do encounter occasional bugs or quirks.

If you want, I can help guide you through reinstalling it from the official store to ensure you have the latest, supported version that should minimize issues. Would you like that? Or would you prefer more info on specific features or how to use the app?

Let me know how I can best assist!

How to update MBTA mTicket app

Hi! To update your MBTA mTicket app on your Android 10 device, here’s a quick step-by-step guide:

1. Open the Google Play Store app on your device.
2. Tap on your profile icon at the top right corner.
3. Select Manage apps & device.
4. Under the "Updates available" section, look for MBTA mTicket.
5. If you see it listed, tap Update next to the app.
6. Wait for the update to download and install. Then you can open the app as usual.

If you don't see the app in the updates list, it may already be up to date. Also, make sure you have a stable internet connection to download the update.

Alternatively, you can open this direct link to the MBTA mTicket app on Google Play, where you can tap "Update" if available: MBTA mTicket on Google Play.

Keeping the app updated ensures you have the latest improvements like faster load times, bug fixes, and improved accessibility features2.

Let me know if you want me to guide you through any of these steps! Are you satisfied with this solution?

Where to find the latest version of MBTA mTicket app

Hi! The latest official and safest place to download or update the MBTA mTicket app for your Android device is the Google Play Store. You can find the current version there, make sure it’s up to date, and download it directly from this link:
MBTA mTicket on Google Play.

If you want to check the exact latest version number, some sites like APKMirror list version 7.9.0 as the most recent release, but I always recommend using Google Play for official updates to avoid security risks.

Would you like me to help guide you through downloading or updating from the Google Play Store?

Are you satisfied with this answer?

I have already Uninstaller and reinstalled the mticket app

Thanks for sharing that you've already uninstalled and reinstalled the MBTA mTicket app. That’s a solid step for troubleshooting! Let’s see what else might help get things working smoothly.

Since the app is still causing issues, here are some additional troubleshooting tips based on common problems users face after reinstalling:

1. Check Your Internet Connection
Make sure you have a stable network connection (Wi-Fi or mobile data). Sometimes a weak or fluctuating connection can cause issues with loading or sounds in the app.

2. Disable VPN or Proxy
If you happen to use a VPN or proxy service, try disabling it temporarily. These can sometimes interfere with the app connecting properly.

3. Clear Browser Cache
Since your device uses a WebKit browser engine, clearing the browser cache and cookies might help if the app opens via an embedded browser for some services.

4. Log Out and Log Back In
If you managed to log in, try logging out of your account and then logging back in to refresh your session.

5. Check for App Permissions Again
Sometimes after reinstalling, the app might need permissions again. Double-check if you can now allow permissions (even if it was greyed out before).

6. Keep an Eye on Updates
As you already reinstalled, just keep monitoring for any new app updates that might fix bugs like the 20-second chime.

7. Contact MBTA Support
If none of the above fixes the problem, the next best step is to contact MBTA mTicket support directly at [email protected]. Mention the exact issue with the app making sounds and the troubleshooting you’ve done. They might have more targeted fixes or updates on known issues1 3.

Does any of this sound good to try next? I’m here to help with steps or more info as you need! Are you satisfied with this solution so far?

I think it's all set , no chimes thank you

That’s wonderful to hear the chime is gone and everything seems all set now! If you run into any other issues or need more help with the MBTA mTicket app, feel free to reach out anytime. Safe travels and enjoy your rides!

Are you satisfied with the solution I provided?

When app is open makes sounds