Hi! I understand you're having trouble loading or seeing watch faces in the RDFit app on your device. Let’s get this sorted out.

First, could you tell me if:
- Your watch is currently connected to the phone and Bluetooth is active?
- Have you recently updated the RDFit app or your watch firmware?
- Are you seeing any error messages or is it simply stuck or empty when trying to load watch faces?

Meanwhile, here’s a step-by-step approach we can try to fix the watch faces not loading issue:

1. Check Permissions for RDFit App
On your Android 10 device using WebKit, go to:
- Settings > Security > Advanced > Permission Manager
- Find and select RDFit
- Make sure permissions such as Storage and Display over other apps are enabled. Also, switch on Autorun permission and Trust this App if available.
This helps the app fully access the watch faces and run properly.

2. Restart Bluetooth Connection
Try turning off Bluetooth on your phone, wait 30 seconds, and then turn it back on. Reconnect to your watch fresh from Bluetooth settings. This often resolves connectivity hiccups affecting watch face loading.

3. Refresh the Watch Face Gallery in RDFit
Open the RDFit app, go to the watch face section, and try pulling down to refresh or check for updates in the watch face gallery. Sometimes the list needs a manual update.

4. Clear Cache of RDFit App
Go to Settings > Apps > RDFit > Storage and tap Clear Cache. This can fix problems caused by corrupted cached data without deleting your settings.

5. Update RDFit and Watch Firmware
Ensure both the RDFit app and your smartwatch firmware are up to date. New versions fix bugs that could block watch faces from loading.

If none of those steps work, it might help to uninstall and reinstall the RDFit app, but let me know if you'd like to try that.

Try these and tell me what you observe or if any step gave you trouble. I’m here to help through each part! Are you OK to proceed?

Done ask the above, still not viewing any available watch faces is blank.

Thanks for confirming you’ve already gone through the initial steps I suggested. Since the watch face section remains blank in the RDFit app, it seems this might be related to a known issue some users have reported after app updates—watch faces disappearing or showing empty boxes1.

Here are a few targeted actions based on community experience and RDFit's usual troubleshooting guidance:

1. Check Internet Connection and App Region Settings
Sometimes the watch face gallery relies on internet access to load the available faces. Ensure your phone has a stable internet connection (Wi-Fi or mobile data) and that the RDFit app region settings match your location, if applicable.

2. Resync or Reconnect the Watch
Try resetting the Bluetooth connection completely:
- Forget the watch device in your phone’s Bluetooth settings.
- Turn off Bluetooth, then turn it on again.
- Re-pair the watch with the phone via the RDFit app.
This can refresh the data syncing between app and watch, potentially restoring the faces list.

3. Force Stop RDFit and Clear Data
Since clearing cache didn’t fix this, take it a bit further:
- Go to Settings > Apps > RDFit > Storage
- Tap Clear Data (Note: This will reset app settings and you might need to re-login)
- Reopen the app, reconnect your watch, and check the watch face gallery again.

4. Check for App Updates or Roll Back
If this issue started after an update, check if there’s another update or consider uninstalling and reinstalling the app. Sometimes a fresh install resolves glitches.1

5. Temporary Workaround: Download Watch Faces Manually
Some users have found success downloading watch faces directly from watch face repositories or tutorials and then importing them via RDFit. You can find step-by-step videos showing this process for your watch model on YouTube3.

If after these steps the faces still don't load in the app, it might be due to an app-side issue that RDFit needs to resolve. In that case, contacting RDFit support through their official site or forums with your watch model and app version details would be the next step.

Would you like me to guide you through clearing data and reconnecting or assist you with manual watch face downloading instructions? Let me know!

Unable to download or use the customized watch faces as well. Yesterday all was working fine. I m also using 2 same watches with different phone, both apps are the same issues.

Thanks for letting me know you're experiencing the same issue on two different phones with the same watches and RDFit app versions. That definitely points toward something beyond just a device or app glitch—possibly a server-side issue or app-wide problem affecting watch face downloads and customized face usage.

Here’s what we can do next:

1. Confirm Internet Access & App Region Settings
Both phones need consistent internet access (Wi-Fi or mobile data) to reach RDFit servers and download watch faces. Also, check if the app region settings (if any) are correctly set to your current location. Sometimes watch face availability changes based on server or regional constraints.

2. Check RDFit App Status or Known Issues
Since both devices with different phones show the same issue after it was working fine yesterday, there might be a temporary problem with the RDFit watch face servers or app backend. RDFit does not have a very transparent status page, but you can check RDFit’s official site and forums or user communities for announcements about outages or problems1.

3. Try Manual Watch Face Installation
As a workaround, you can manually download custom watch faces from trusted repositories or videos like this tutorial on YouTube and transfer them to your watch via the RDFit app4. This bypasses the watch face gallery access issue.

4. Reinstall the RDFit App
If there is any lingering corruption or login token issue, uninstall both phones’ RDFit apps completely, reboot both phones, then reinstall fresh from Google Play Store. Reconnect your watches and test if the watch faces gallery loads after fresh installation.

5. Contact RDFit Support
Considering the problem exists across multiple devices with the same watches and app versions, RDFit support might be aware or needs your detailed report. You can reach out via their site or official support channels with your watch model, app version, and description of the problem3.

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Would you prefer that I guide you through the manual watch face download method next, or help you with a clean reinstall process? Also, if you want, I can help draft a support message to RDFit for this multi-device issue.

Let me know how you'd like to proceed!