Hello! I see you’re having trouble downloading pictures on the RandoChat app on your WebKit browser with Android 10. To help you better, could you please tell me a bit more? For example:

- Are the pictures not downloading at all, or do you get an error message?
- Does this happen with all pictures or just some?
- Have you tried any steps already like restarting the app or checking your network connection?

Once I understand that, I can guide you through some simple fixes. Meanwhile, here are some initial things you can try:

1. Check App Permissions: Make sure RandoChat has permission to access your storage on Android. Go to Settings > Apps > RandoChat > Permissions and enable storage access if it’s off.

2. Clear Cache and Data: Sometimes app cache can cause issues. Go to Settings > Apps > RandoChat > Storage, then tap “Clear Cache” and “Clear Data”. This resets temporary settings but won’t delete your account.

3. Stable Internet Connection: Confirm you have a strong Wi-Fi or cellular data connection as downloads require stable internet.

4. Restart the App and Device: Close RandoChat completely (swipe it away from recent apps) and restart your phone.

If these don’t work, we can look at more in-depth troubleshooting or check if the app recently changed settings that affect downloads. Let me know what you’ve tried and what exactly happens when you try to download pictures!

Pictures not dowload

Thanks for letting me know the pictures are still not downloading. Since this can sometimes be caused by app updates or network settings, let's try a few specific fixes based on recent insights:

1. Toggle Network Connections: Some users have found success by switching off Wi-Fi, enabling mobile data, then turning Wi-Fi back on before trying downloads again. This resets network routes that might block downloads.

2. Clear Cache and Data for RandoChat: Since you’re on Android 10, go to Settings > Apps > RandoChat > Storage. Tap “Clear Cache” then “Clear Data.” This refreshes the app’s local files and can fix download hiccups.5

3. Force Stop and Restart App: Fully close RandoChat, then reopen it to ensure it resets connections and permissions.

4. Check App Permissions Again: Confirm storage permission is enabled so pictures can be saved.

5. Update the App: Make sure you’re running the latest RandoChat version from the Google Play Store since fixes for download issues were reportedly included in recent updates.

If these don’t work, there were some reports that recent updates changed how photo downloads work, causing temporary problems. Unfortunately, the official fix might depend on the app developers releasing an update (a bug fix)1 2.

Could you try those network toggles and clearing data steps first? Let me know if the issue persists or if any error messages appear. I’m here to help you get this resolved!