Hi! I understand you're seeing the message "This device has been bound, please unbind it" on your iCSee app, and your mobile crashed. Let's work through it together.

This error usually means that the device—likely a camera or smart device—is already linked ("bound") to another account. For security, iCSee only allows one account to control the device at a time.

Here’s what you can try step-by-step:

1. Check Your Accounts: Are you logged into the iCSee app with the account that originally added the device? If you have multiple accounts, switch to the original one.

2. Unbind the Device from the Original Account:
- Log in to the original iCSee account on your mobile or computer.
- Go to the device settings.
- Find the option to "Unbind" or "Remove Device" and confirm it.

3. Re-bind to Your Current Account:
- After unbinding, log into your current account.
- Add the device again following normal procedures (usually scanning a QR code or inputting device info).

4. If You Don’t Have Access to the Original Account:
- Try to recover the account (email or phone number login recovery).
- If recovery is not possible, contact iCSee support (you can email [email protected]) with your device information and proof of ownership. They can help unbind the device for you.

5. Check for Region or Software Version Issues: Sometimes, the device and app region settings need to match for unbinding to work properly. Make sure your app and device are configured for the same region.

6. Update Your iCSee App: An outdated version may cause account/device binding issues. Update to the latest app version from your app store or iCSee website.

Would you like me to help guide you through any of those steps, or do you know if you still have access to the original account that added the device? Let me know!