Hi there! I see you’re having trouble with the iCSee app not working. To help you better, could you please tell me a bit more about what's happening? For example, is the app not opening at all, crashing, or are you unable to connect to your camera or view your feed?

Meanwhile, here are some basic troubleshooting steps you can try on your iPhone with iOS 18.6.2:

1. Force close the iCSee app – Swipe up from the bottom of your screen (or double-click the Home button if your iPhone has one) to see open apps, then swipe the iCSee app off the screen to close it. Open it again.

2. Restart your iPhone – Sometimes, a fresh start clears temporary glitches. Hold the side button and either volume button, then slide to power off. Turn it back on after a minute.

3. Check for app updates – Open the App Store, tap your profile icon, and scroll to see if iCSee has an update pending. Updating the app can fix bugs.

4. Verify network connection – Make sure your iPhone is connected to a stable Wi-Fi or cellular network. The camera app requires internet access.

5. Power cycle your camera – If the app opens but won’t connect to your camera, turn the camera off, wait about 10 seconds, and turn it back on.

If you’ve tried these already, let me know which ones and what happened, so I can guide you to more advanced steps like resetting the camera or checking account issues.

Feel free to share more details!

App not working

Thanks for letting me know your iCSee app isn’t working. To help me get a better idea, can you specify if the app is not opening at all, crashing after opening, showing any error messages, or maybe it’s opening but not connecting to your camera?

While you share those details, here are some practical solutions based on common issues reported with the iCSee app, especially on iPhone:

1. Force close and relaunch the app: On your iPhone, swipe up from the bottom (or double press Home) to bring up the app switcher and swipe the iCSee app card away to close it completely. Then open it again.

2. Restart your iPhone: Power off your device, wait about 30 seconds, then power it back on. This can clear temporary system glitches.

3. Check app permissions: Go to Settings > iCSee, and make sure the app has permissions for Camera, Microphone, and Local Network access. Sometimes missing permissions prevent the app from functioning correctly.

4. Update the app: Verify there is no pending update in the App Store. Updates often fix bugs causing crashes.

5. Clear app cache/data: Unfortunately, iOS apps don’t let you clear cache like Android, but reinstalling the app can help clear corrupted data. You can uninstall iCSee and then reinstall it from the App Store.

6. Network check: Ensure your iPhone is on a stable Wi-Fi or cellular connection. If your camera and phone are on different networks, the app might fail to connect.

7. Camera power cycle: Switch off the camera, wait 10 seconds, then turn it back on to refresh its network connection.

If after trying these the app still crashes or doesn’t work, you might see messages like "network exception" or the app closing after 2 seconds — these can be linked to connectivity issues or corrupted app data2 4.

If you can share exactly what happens when you open the app, or any error messages you see, I can guide you with more specific steps. Are you able to get into the app at all?