Hi there! I understand you're having trouble with videos not loading on your iPad when using the Moves method within the Skool Communities app. I'd like to help get this sorted out for you.

To better assist, can you tell me if this happens with all videos or just specific ones? Also, are you using the Skool app directly on your iPad or accessing Skool via a browser like Safari?

Meanwhile, here are some initial steps we can try to troubleshoot the video loading issue on your iPad (running OS X 10.15.7):

1. Check your internet connection: Make sure your iPad is connected to a stable Wi-Fi network or mobile data. Sometimes slow or unstable internet can prevent videos from loading.

2. Update your iPad’s OS: While you mentioned OS X 10.15.7 (which applies to Mac), on an iPad, you want to check if iPadOS is updated to the latest version available. To do this, go to Settings > General > Software Update and install any available updates. Updated software often fixes compatibility issues.

3. Restart the Skool app: Fully close the app and reopen it. Sometimes a fresh start clears temporary bugs.

4. Clear the app cache: Though iOS apps don’t have a straightforward cache clear option like browsers, you can try uninstalling and reinstalling the Skool app to clear caches and refresh the app data.

5. Try a different browser or the app: If you’re in Safari or another browser, try switching to the Skool app or vice versa. Some browsers like Safari can sometimes cause hiccups with video playback9.

6. Disable any VPN or proxy: If you're using a VPN or proxy connection, temporarily disable it as that can affect video streaming.

If you’ve tried these or if videos still won’t load, we can dig a little deeper into specific settings or partner platform setup related to the Moves method.

Let me know how it goes after these steps or if you want me to guide you through any of them!